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All guides(35)

Get it live

Install Adoomi on Wix

The chat bubble live on every page of your published Wix site, from one line of code.

Before you start

  • Your bot's Status is active How to check
  • Your website's address is in Allowed domains (comma-separated) How to check
  • You can sign in to the Wix account that owns the site
  • The site has been published at least once

About 5 minutes. You’ll do three things:

  1. copy the line
  2. add it to your site's custom code
  3. check it's live

Wix keeps a custom-code area in your site's settings. You paste our one <script> line in there, tell it to run on every page, and the bubble turns up on your published site. There is no Adoomi app in the Wix App Market, so this is the route.

Copy your snippet

  1. In the left sidebar click Bots, then click your bot's row.

  2. In the bot sidebar, under Go live, click Install.

  3. In the Install code card, stay on the Generic <script> tab.

    The CMS tabs give you the same line, so either works.

  4. Click Copy.

    The button reads Copied for a moment.

Add the code to Wix

  1. In a new tab, open your Wix dashboard for the site.

  2. In the left-hand menu, open Settings › Custom Code.

  3. Click + Add Custom Code.

    If Wix words the button differently, it is the one that starts a new piece of code.

  4. Paste the snippet into the code box.

  5. Set it to load on All pages.

    This is the step people miss. Pick specific pages and the bubble only shows on those.

  6. Under Place Code in, choose Body-end.

  7. Click Apply.

Check it's live

  1. Open your published website in a new browser tab.

  2. Look at the bottom-right corner of the page.

    The chat bubble sits there, unless you moved it in Appearance.

  3. Go back to your dashboard.

    Loading your own site is what tells us the snippet is in place, so do it in this order.

If it didn’t work

The bubble is only on some pages

Check
Open Settings › Custom Code again and read the page setting on your snippet.
Fix
It is set to specific pages. Change it to All pages and click Apply.
Resolved when
The bubble shows on every page, not only the home page.

I applied the code but nothing appears on my site

Check
Look at your site's address in the browser bar. Is this the published site, or the Wix editor preview?
Fix
Publish the site, then open the published address in a new tab. Custom code does not run in the editor.
Resolved when
The bubble appears on the published site.

I can't find Custom Code in my Wix settings

Check
Make sure you are in the Wix dashboard for this site, not the editor, and that you opened Settings.
Fix
Still not there? Copy the snippet from the Install page and send it to whoever set the site up. If nobody else looks after it, email hello@adoomi.ai with your website address and we will work out where the line goes.
Resolved when
The snippet is saved somewhere on the site and the bubble appears.

My dashboard still says Not installed yet

Check
Compare the address in Allowed domains (comma-separated) with the address in your browser bar when you visit the published site.
Fix
Make them match, click Save, then load your published site in a new tab. We only see the install when a page on an allowed domain loads the snippet — a Wix preview link or an unpublished site will not do it, and localhost never counts.
Resolved when
The top bar shows Live on your site.

There are two chat bubbles on my site

Check
Open Settings › Custom Code and count the snippets that mention widget.js.
Fix
The line has been added twice. Delete one of them and click Apply.
Resolved when
One bubble in the corner.

What this can’t do

  • There is no Adoomi app in the Wix App Market — the install is one <script> tag in Wix's custom code area.
  • Custom code runs on the published site — the Wix editor preview does not show the bubble.
  • Code added to specific pages only shows on those pages — choose All pages for a site-wide bubble.

Next steps