01
Answer practice-area and fee questions from pages
Whether you handle the matter, your fee structure and how the process works — answered from your own pages so fee-earners stay on live files.
AI chatbot for law firms that captures initial enquiries.
Answer practice-area, process, fee-structure and 'do you handle my matter' questions from your own pages so fee-earners only handle enquiries that need a solicitor — never specific legal advice, never definitive fee quotes, never engagement decisions.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Law firms<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Same practice-area and fee-structure questions repeat dozens of times a week
Prospective clients ask whether you handle their matter — conveyancing, family, employment, wills/probate, commercial, immigration — and want fee estimates at evenings and weekends, when the fee-earner team is in court or with clients.
Web07:42
“Do you handle conveyancing, family, employment or wills and probate?”
WhatsApp21:15
“What's your fee structure — fixed fee, hourly or no-win-no-fee?”
IG DMSun
“How does the process work and how long does it typically take?”
What you get
How Adoomi helps law firms answer enquiries without the bottleneck.
02
Qualify enquiries with matter type and urgency
Matter type, parties involved and urgency captured upfront, so the right fee-earner calls back once instead of starting from scratch.
03
Send legal advice and conflicts to a solicitor
Specific legal advice, merits-of-case and conflict checks go to a solicitor — the bot captures the enquiry but never advises.
Question coverage
What prospective clients ask before they instruct
Practice areas, fees, process, SRA status and funding — answered from your own pages, with legal advice and conflict checks routed to a solicitor.
Practice areasFee structureProcessSRA statusFunding & legal aidConsultationsIn-person or remote
a
Adoomi
ChatVoice
Are you regulated by the SRA and what's your SRA number?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Do you offer legal aid or alternative funding?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
Practice areasFee structureProcess
Type a question…● Voice
Buyer intent
From a 'do you handle my matter' question to a captured enquiry
Adoomi turns vague enquiries into structured leads — the right fields captured for law firms, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
MatterConveyancing
PartiesBuyer
UrgencyWithin a month
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 9153
MatterConveyancing
PartiesBuyer
UrgencyWithin a month
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Practice-area and 'do you handle X' questions answered before prospects email.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“Do you handle conveyancing?”
Answered from page
21:15
“What's your fee structure?”
Captured + queued
22:30
“What are my chances of winning?”
Routed to a solicitor
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same practice-area and fee questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Same practice-area and fee-structure questions repeat dozens of times a week.
- Initial consultation enquiries arrive at evenings and weekends.
- Specific legal-advice questions arrive in routine enquiry inboxes and need a fee-earner.
- Funding-route questions stall enquiries when prospects can't find a clear answer.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
No legal advice — that's a solicitor's job
The bot only answers what your published pages say. It never gives legal advice, opines on the merits of a case or runs conflict checks — those go to a solicitor. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published law firms pages — never invented.
02
Escalation rules
Legal advice, merits-of-case and conflict checks go to a solicitor — the bot captures but never advises.
03
No off-policy claims
As an SRA-regulated firm would expect, the bot never gives legal advice, quotes a definitive fee or runs a conflict check.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for law firms works.
01
Connect content
Train Adoomi on your law firms pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for law firms.
Yes — conveyancing, family, employment, wills: it answers from your published practice areas and captures matter type, parties and urgency for the right fee-earner.
Why this matters
Built for the way law firms actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every law firm.
Reply speed
Routine law firms questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Put Adoomi to work on your initial enquiries.
Start free and point Adoomi at your pages. See it answer practice-area, fee and process questions and capture consultation enquiries while fee-earners are in court. No card needed.
No card neededLive in about a weekCancel anytime
Fig. 12.A · Law firmsExplore
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