Channels

Email alerts for enquiries your team should see.

Send captured leads, unanswered questions and handoff-ready conversations to the right inbox so your team can follow up with context.

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What it does

Built for the questions customers ask before they contact you.

01

Packages the useful details

Adoomi can collect name, contact details, question and page context before an email alert is sent.

02

Flags gaps your team can fix

Questions the assistant cannot answer can become source material for improving your knowledge base.

03

Keeps follow-up simple

For many small teams, a clear email is still the fastest way to act on a customer enquiry.

Related

Useful next product pages.

Website chatbot

Add an Adoomi assistant to your site so visitors can ask about services, pricing, policies, availability and next steps without digging through pages.

WhatsApp handoff

Let customers continue with your team on WhatsApp when a conversation needs a human, while preserving what they asked and what Adoomi already answered.

AI phone agent (waitlist)

Voice is on the Adoomi waitlist, not live yet. When it launches, phone callers will get a voice option for common questions and simple routing, powered by the same approved business knowledge as the website chatbot. Join the waitlist to hear when it is ready.

Launch

Put this feature behind real customer conversations.

Adoomi starts with your public business knowledge and routes the moments that need a person to your team.

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