01
Answer modality, fee and insurance questions
Which therapies you offer, fees, sliding scale and insurers — answered from your own pages so the practice stays focused on clients.
AI chatbot for psychologists and therapy clinics with crisis signposting built in.
Answer modality, fee, insurance and first-session questions from your own pages so the practice only handles enquiries that need a clinician — and ALWAYS signpost Samaritans (116 123), NHS 111 option 2 and 999 for anyone in crisis; never attempt triage or distress engagement in chat.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Psychologists / therapy clinics<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Same modality, fee and insurance questions repeat dozens of times a week
Prospective clients researching therapy ask about modality, fees, insurance and first-session expectations — often late at night and in vulnerable moments — while the practice can't respond until office hours.
Web07:42
“What therapy modalities do you offer (CBT, EMDR, psychodynamic, integrative)?”
WhatsApp21:15
“How much is a session and is there a sliding-scale option?”
IG DMSun
“Do you take private health insurance and how does the claim work?”
What you get
How Adoomi helps psychologists and therapy clinics answer enquiries without the bottleneck.
02
Capture enquiries with presenting issue and modality
Presenting issue, preferred modality and contact captured upfront, so intake matches the right therapist instead of a cold call.
03
Always signpost crisis support, never triage in chat
Anyone in distress is pointed to Samaritans (116 123), NHS 111 option 2 and 999 — the bot never attempts therapy or triage.
Question coverage
What clients ask before they start therapy
Modalities, fees, insurance, first session and specialisms — answered from your own pages, with crisis support always signposted and matching left to a clinician.
ModalitiesSession feesInsuranceFirst sessionFormatSpecialismsGetting started
a
Adoomi
ChatVoice
How does the first session work and what should I expect?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Are sessions in person, online or both?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
ModalitiesSession feesInsurance
Type a question…● Voice
Buyer intent
From a modality question to a captured enquiry
Adoomi turns vague enquiries into structured leads — the right fields captured for psychologists and therapy clinics, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Presenting issueAnxiety
ModalityCBT
FormatOnline
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 3013
Presenting issueAnxiety
ModalityCBT
FormatOnline
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Modality and fee questions answered — crisis signposting always front-and-centre.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“What therapy modalities do you offer?”
Answered from page
21:15
“How much is a session?”
Captured + queued
22:30
“I'm struggling and need help now”
Crisis support signposted
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same modality and fee questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Same modality, fee and insurance questions repeat dozens of times a week.
- Enquiries arrive late at night when the practice is closed and the enquirer is vulnerable.
- Crisis or distress disclosures arrive in routine enquiry inboxes and must be signposted immediately.
- Specialism-matching questions need a person to assess fit.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
Crisis support always signposted, never triaged in chat
The bot only answers what your published pages say. It never engages with distress or attempts therapy — anyone in crisis is signposted to Samaritans (116 123), NHS 111 option 2 and 999, and routed to your team. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published psychologists and therapy clinics pages — never invented.
02
Escalation rules
Anyone in distress is signposted to Samaritans, NHS 111 and 999 and routed to your team — the bot never engages in chat.
03
No off-policy claims
The bot never diagnoses, gives therapeutic advice or reassures about symptoms — those stay with your registered clinicians.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for psychologists and therapy clinics works.
01
Connect content
Train Adoomi on your psychologists and therapy clinics pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for psychologists and therapy clinics.
Yes — CBT, EMDR, fees, sliding scale, what a first session covers: answered from your own pages so enquirers don't wait days for basics.
Why this matters
Built for the way psychologists and therapy clinics actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every psychology or therapy clinic.
Reply speed
Routine psychologists and therapy clinics questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Let Adoomi capture enquiries — crisis support always signposted.
Start free and point Adoomi at your pages. See it answer modality, fee and first-session questions and capture enquiries, with crisis signposting always present. No card needed.
No card neededLive in about a weekCancel anytime
Fig. 12.A · Psychologists / therapy clinicsExplore
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