Customer-facing AI, split into useful product parts.
Explore the Adoomi features that answer routine customer questions, capture clearer enquiries and hand off to your team when a person should step in.
Grouped by channels, AI engine controls, customer workflows and review signals so the Product menu has real public destinations.
Feature pages grouped the way buyers scan.
Channels
Add an Adoomi assistant to your site so visitors can ask about services, pricing, policies, availability and next steps without digging through pages.
WhatsApp handoffLet customers continue with your team on WhatsApp when a conversation needs a human, while preserving what they asked and what Adoomi already answered.
AI phone agent (waitlist)Voice is on the Adoomi waitlist, not live yet. When it launches, phone callers will get a voice option for common questions and simple routing, powered by the same approved business knowledge as the website chatbot. Join the waitlist to hear when it is ready.
Email alertsSend captured leads, unanswered questions and handoff-ready conversations to the right inbox so your team can follow up with context.
AI Engine
Keep the assistant grounded in the facts your team trusts: website pages, FAQs, product details, policies and other approved knowledge sources.
Guardrails and handoffSet clear fallback behavior for low-confidence, sensitive, urgent or off-topic conversations so the assistant does not guess.
Voice and toneShape how Adoomi speaks so answers feel helpful, direct and on-brand without drifting away from approved facts.
Multilingual setupSupport customers who ask in different languages while keeping answers tied to the business facts you have approved.
Workflows
When a conversation is ready for a call, demo or appointment, Adoomi can point visitors toward your Calendly booking flow.
Lead captureTurn visitor questions into structured enquiries with contact details, customer need and relevant context attached.
Product and order answersHelp customers understand products, services, policies and order-related information that already exists in your business content.
IntegrationsUse practical handoff and conversion destinations like your website, WhatsApp, email and Calendly without claiming a full CRM sync.
Insights
See customer chats, understand how Adoomi responded and inspect the moments that need source updates or team follow-up.
Knowledge gapsUse unanswered and handoff-triggering conversations to improve the business knowledge Adoomi is allowed to use.
Helpfulness signalsTrack customer feedback signals like positive and negative ratings so your team knows which conversations deserve review.
Train Adoomi on the business customers already ask about.
Start with the public website, then add the handoff paths and review loops your team actually uses.