01
Takes the fault down without naming it
A tripping breaker, a warm socket or a dead ring main is recorded as the customer described it — no cause suggested, no repair priced from the description.
AI chatbot for electricians that treats a burning smell as a stop.
Adoomi answers what your own pages publish — the areas you work, what an EICR involves, your call-out policy, whether you take on rewires — and takes everything else down as an enquiry: what the electrics are doing, whether it is the flat or the whole street, the landlord or EV context behind the question. Sparks, smoke and a burning smell end the conversation and reach a person, with your published emergency instructions read back first. Nothing is diagnosed and nothing is priced in chat.
Dangerous reports leave chatNo cause namedNo price before a test
Fig. 01.A · Electricians24/7
Answering after the last call-out
No verdict
Faults reach you, not a guess
999 · 105
Your published instructions
Fig. 02.A · pain quotesThe everyday problem
The dangerous message and the quote request arrive by the same route.
'Breaker keeps tripping when the kettle goes on' arrives late on a weeknight. 'There's a burning smell from a socket' lands soon after. 'What would you charge for a landlord's inspection' turns up on Sunday morning. They queue in the order they were sent, so the one that needed you tonight sits behind the one that could have waited a fortnight — and by the time anyone reads them, the customer who got no answer has already typed the next number into their phone.
Phone21:10
“Half the sockets upstairs have gone dead. Can someone come out?”
WhatsApp22:45
“There's a scorch mark round the socket behind the telly.”
Web formSun
“Landlord needs the electrical report before a new tenancy. How soon can you do it?”
What you get
How Adoomi handles a fault report without pretending to solve it.
02
Asks who the job is really for
Landlord inspection, charger enquiry, kitchen refit, agent in the middle — the context that decides who calls back is captured before anybody does.
03
Reads your emergency instructions back
Smoke, a burning smell or a street-wide outage each get the guidance your pages publish — 999 or 105 — before the enquiry leaves chat for a person.
Question coverage
What homeowners and landlords ask before choosing an electrician.
Coverage, call-out policy, what a landlord's electrical safety inspection involves, whether you take on rewires or charger work, what happens after a failed report — every one of them read off pages you already keep current. Fault causes, price estimates, Part P judgements and whether a supply will take a charger are captured and handed to you instead.
Do you cover my area?Call-out chargeBreaker keeps trippingBurning smell from a socketLandlord EICREV charger enquiryConsumer unit replacementOutdoor sockets and lighting
a
Adoomi
ChatVoice
How much is an EICR on a two-bed flat?
I won't put a figure on that. Our page explains what the inspection covers, and the price turns on things nobody can see from here. Leave the address and whether it's for a tenancy, and the electrician will come back to you with a proper quote.
And can you fit an EV charger? I've got a driveway and a Leaf.
Charger work needs a survey before anyone promises anything — the supply, the board and the earthing arrangement all have to be checked in person. I'll take the car, the address and where you'd want it, and pass that on for the survey to be arranged.
Landlord inspectionCharger surveyConsumer unit
Type a question…● Voice
Buyer intent
The fault in their words, the context behind it, the safety flag on top.
Adoomi asks what the electrics are actually doing — a breaker that goes the moment the kettle is switched on, a socket that has gone warm, lights out in one room or across a whole street — and then the things that decide who picks the job up: is anything smelling hot, is this a rented property with an inspection due, is there a charger or a kitchen refit behind the question. It writes the answers down exactly as typed. It does not work out what is wrong.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
The faultAs the customer described it
Safety flagSmoke, burning or sparks — asked outright
ContextLandlord, tenant, owner or charger enquiry
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyJob: no power
The faultAs the customer described it
Safety flagSmoke, burning or sparks — asked outright
ContextLandlord, tenant, owner or charger enquiry
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Write the fault down
What it does and when it started, in their words
STEP · 02
Ask the safety question
Smoke, burning smell or sparks — outright, first
STEP · 03
Get the context
Landlord report, charger work, owner or agent
STEP · 04
Hand it on
On-call for the dangerous, quoting person for the rest
Fig. 06.A · after-hoursOut-of-hours
Faults show up in the evening, when everything goes on at once.
Evening load is when a tired consumer unit gives up, and nobody is in the office to say whether it can wait until morning. Adoomi keeps answering from your published pages and reads back the instructions you publish instead of judging the risk itself: 999 where there is smoke, burning or a fire risk, and 105 for the distribution network operator where the power is off beyond the property and may not be yours to fix at all. Then the enquiry goes to a person rather than the morning pile.
18:50
“"What does a landlord's electrical report involve?"”
Read straight off your own pages
21:25
“"Scorch mark round a socket."”
Emergency instructions read back, alert out
23:10
“"Whole street's dark, not just us."”
105 read back, details captured anyway
07:15
“Start of the working day”
Enquiries waiting, dangerous ones long gone
Time back
The registration question, the call-out question, the inspection question.
Every week brings the same short list: do you work this postcode, what does a landlord's electrical safety inspection involve, are you registered with a scheme, do you fit chargers, what happens if something fails. All of that is already on your site, so Adoomi hands it straight back after the last call-out of the day, in whatever language the question arrived in. What is left for you is everything that needs a meter, a test or the cover off the board.
Before Adoomi
- A scorch mark round a socket queues behind a quote request, because nothing sorted them.
- Every call-back opens by asking what the fault does, when it started and whether anything smells hot.
- Landlord report enquiries arrive with no address, no tenancy date and nobody named as paying.
- Whether an outage is the property or the network gets worked out on the phone, one caller at a time.
With Adoomi
- Published answers on coverage, inspections and call-out policy go out the moment the question lands.
- The fault arrives written down as the customer typed it, with the safety question already asked.
- Dangerous reports leave the queue entirely and reach you with your own instructions read back first.
- A street-wide outage gets 105 read back before anyone drives to a job that was never yours.
Fig. 08.A · controlsTrust & safety
It records symptoms. It refuses verdicts.
Adoomi will not name the cause of a trip, call an installation safe tonight, rule on Part P, or say whether a supply takes a charger — all of that needs testing, and testing needs you. No price goes on unsurveyed work, and nothing goes into a diary it cannot see. The chat window accepts no uploads: photos reach the team only if the customer sends them after the WhatsApp handoff. Whatever is typed stays in the EU, exportable or deletable under GDPR. None of this makes an installation compliant.
01
Only what your pages already say
Coverage, inspection scope and call-out policy come from content you approved. A question those pages do not settle becomes a handover rather than an improvised answer.
02
No cause, no clearance, no Part P ruling
The assistant records symptoms and stops. It will not name a fault, call an installation safe to use, or decide whether work is notifiable — that needs testing and a qualified person.
03
Dangerous reports leave the queue
Smoke, burning smells, sparks and exposed conductors end the conversation, read back the emergency instructions you publish and go to whoever you named as on call.
04
Scheme claims stay off until you turn them on
Nothing about a competent-person scheme is stated on your behalf by default, and nothing here makes an installation compliant with anything.
05
Read it, edit it, keep it in the EU
You see every answer before a customer does and can block any of it. Conversations are held on EU servers with export and deletion on request, and no message text reaches logs.
How it works
How an AI chatbot for electricians works.
01
Connect content
Connect the pages describing your services, your area and what an inspection involves. Approved content is the only thing it may answer from, so anything unpublished becomes a handover.
02
Add the snippet
Set the routes: smoke, burning smells and exposed conductors to whoever is on call, landlord and charger enquiries to whoever prices work, the rest to the address you nominate.
03
Test & go live
Check every answer before a customer sees it, put your ugliest fault description to it, then add one line to your website. It re-reads your pages on a timetable and after any edit you make.
FAQ
FAQs about AI chatbots for electricians.
Fault-finding does not happen in a chat window. Adoomi writes down what the customer describes — what trips it, when it started, whether anything smells hot — and sends that to you. It never names a cause and never tells anyone an installation is safe to keep using.
Dangerous reports leave chat immediately. The assistant stops, reads back the instructions your own pages publish — 999 where there is a fire risk — and hands the enquiry to whoever you named, by WhatsApp with the customer's own words and by email alert. It does not assess the risk itself.
Network faults are not yours to fix, and the assistant says so wherever your pages do. It reads back 105 for the distribution network operator when an outage sounds wider than one property, then captures the details anyway in case you are still wanted.
Prices are never quoted in chat. Whatever your pages publish about an inspection or a charger is read back as written; supply capacity, earthing arrangement and cable runs are captured for a survey instead. No figure and no lead time is invented to fill the gap.
Registration claims appear only if you hold one and switch it on. Nothing about a scheme, and nothing about whether work is notifiable under Part P, is asserted on your behalf by default. None of this makes an installation compliant with anything.
The Free plan costs £0 and carries 50 message credits a month, with £8, £20 and £75 stepping up to 200, 500 and 4,000 as enquiries grow. Getting going takes ~10 min. Conversations stay on EU servers, exportable and deletable, with no message text in logs.
Why this matters
Built to sort the urgent from the quotable, and say which is which.
Electrical enquiries split three ways: the ones your site already answers, the ones that need a test, and the ones nobody should be typing about. Adoomi is built for that split — published answers given back, quotable work captured with the context you would have rung for, and anything with smoke or burning in it out of the queue entirely. No fault-finder sits behind the chat window, and no price list to improvise from. Those are facts about the build, not claims about your week.
Answering after the last call-out
Where you work, what an inspection covers and how call-outs are charged come straight from pages you approved, after the last job of the day as readily as during it.
Named in chat, ever
Symptoms are written down and routed to you. Nothing is diagnosed from a description, called safe, or priced before a test has actually happened.
Read back, never judged
Where a message sounds dangerous, or a street has gone dark, the assistant repeats the instructions your pages publish and hands the enquiry to a person.
Start free
Give it your service pages, then name who a burning smell reaches.
Connect the pages that already describe your work, your area and your call-out policy. Set the WhatsApp number and the email address a handover should land on, and say who is alerted when something is dangerous — in a one-van firm that is simply you. Then ask it the questions you would least like it to answer and change what you do not like. Connecting, reviewing and adding one line to your website runs to ~10 min, and the Free plan is £0 with 50 message credits.
No diagnosis in chatNo price before a surveyEmergencies read back and handed on
Fig. 12.A · ElectriciansExplore
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