Answer the subjects and timetable list
Subjects, levels, boards, session lengths, group or one-to-one, what a block costs and how a trial works — straight off your own pages, while your tutors are mid-lesson.
Which subjects and levels you cover, which exam boards, whether sessions are one-to-one or small group, what a block costs and when trials run: parents read all of that at midnight in mock season, then message anyway. Adoomi answers from your own pages while the centre is dark, in whichever language the message arrives in. It promises no grade, forms no view on whether a child is behind, and confirms no tutor and no slot — those are your centre's to give.
Fig. 01.A · Tutoring centres
Fig. 02.A · pain quotesA parent who has just read a disappointing mock paper writes in the evening, and the question underneath the question is: can you fix this before the exam. Your tutors are teaching until the last session of the night, so nobody replies until tomorrow, and by then the family has tried the centre down the road. Answering quickly is easy. Answering quickly without promising something no tutor can promise is the hard part. So this build forbids the promise outright, in any phrasing.
Subjects, levels, boards, session lengths, group or one-to-one, what a block costs and how a trial works — straight off your own pages, while your tutors are mid-lesson.
Year group, subject, what the family is after and when a child could come — asked of the parent, with no mock grade or diagnosis needed to get a call back.
Outcome promises, views on whether a child is behind, tutor names and free slots are all handovers. Watchlist wording goes to your designated lead, unanswered.
Subjects and levels, which exam boards you follow, group or one-to-one, session times and lengths, what a block of sessions costs, whether anything runs online and how the trial or initial assessment works — all published on your site, all still asked by message. What is never on that list is a grade, a tutor's name or a view on a child.
A useful tutoring enquiry names the year group, the subject and level, what the family is actually after — exam-year support, catch-up, entrance exams — and when a child could come. Adoomi asks for those in your own wording and stops. Nobody has to type a mock grade, a school report or a diagnosis into a chat window to get a call back, and the contact is asked of a parent or guardian rather than taken from a teenager mid-conversation.
With Adoomi
Fig. 06.A · after-hoursTutoring enquiries follow the school calendar rather than office hours: September settling in, January mocks, the surge after results day in August. Almost all of it lands in the evening, when your tutors are mid-session and the front desk is not staffed. Adoomi answers the published list at that hour — subjects and levels, boards, group or one-to-one, session lengths, what a block costs, online or in centre — and captures the rest for the morning.
Every centre answers the same list until the words are worn smooth: which subjects and levels, which boards, how long a session runs, one-to-one or small group, what a block of sessions costs, whether anything runs online, how a trial or initial assessment works. Adoomi answers it from your pages, so your manager spends the gap between lessons on the families who need a conversation, not on typing the timetable out again.
Fig. 08.A · controlsSubjects, levels, boards, formats, session times and fees are answered from your published pages. Asked for an outcome — will he get the grade, can you get her into the grammar — the assistant refuses and routes, because no honest answer exists in a chat window. It offers no view on whether a child is behind, nothing resembling a diagnosis, and never confirms a tutor or a slot, since it holds no timetable. Watchlist wording triggers an email alert to your designated lead, unanswered.
Subjects, levels, boards, session times and fees are repeated as your own pages word them. Where they say nothing, the assistant says so rather than estimating.
Grade promises, likelihoods and reassurance about results are refused in every phrasing, then routed to your centre manager with the parent's words.
Whether a child is behind, whether a report means dyslexia, what support would suit — none of it is attempted. The assistant captures and hands over.
Contact details are asked of a parent or guardian. Chats are held in the EU, deleted on request under GDPR, and their content never reaches a log file.
Outcome promises are refused every time, however the question is phrased. The assistant repeats what your pages say about how you teach and what a trial involves, then routes the conversation to your centre manager with the parent's own words. No tutor's judgement is guessed at in chat.
Assessment questions are never attempted. The assistant offers no opinion on a child's difficulties, does not suggest what a report might show and does not decide what support would suit — it captures what the parent wrote and passes it to the person you named.
Timetables are not visible to the assistant, so no tutor and no slot is confirmed. It explains how your trial or initial assessment works as your page describes it, captures the year group, subject and when a child could come, and your centre arranges the rest.
Watchlist messages get no reply — not an answer, not a signpost. The conversation goes to your designated lead exactly as written, ahead of routine enquiries. Whatever DfE guidance your centre works to stays yours to follow: none of this discharges your safeguarding duties.
Contact details are asked of a parent or guardian, not taken from a young person who happens to be typing. Chats are kept on EU servers, can be handed over or erased whenever a family asks, carry no conversation content into logs, and set no tracking cookies.
Credits are the unit: £0 a month buys 50 of them, £8 buys 200, £20 buys 500 and £75 buys 4,000, and one is spent each time the assistant answers. Mock season costs more than August, so centres tend to start on the free plan. Connecting, reviewing and publishing takes ~10 min.
No page here claims a centre's results improve. What can be described is the shape of the refusal: the grade question ends the assistant's turn every time, in every language, at every hour, whether it arrives directly or dressed up as 'realistically, how likely is it'. The same holds for a tutor's name, a free slot and a view on a child's difficulties. Approved pages are the only source; everything else is a handover carrying the parent's own words.
Subjects, boards, formats, session lengths and what a block costs, answered while your tutors are teaching and in the family's own language.
The outcome question ends the assistant's turn however it is phrased, and the enquiry reaches your centre manager with the parent's own words attached.
No tutor is named as free and no slot is held in chat. The request is captured and your centre confirms it, which is the only confirmation worth having.
Point Adoomi at your subjects, levels, fees, timetable and trial pages, name the person who takes safeguarding and the manager who matches tutors, then ask it the question you dread — the one about the grade. Read what it says back before any parent sees it, and edit or block anything you would rather it never said. A free plan of £0 and 50 message credits is enough to find out, and setup — connect, review, publish — takes ~10 min.
Fig. 12.A · Tutoring centres