AI Engine

A knowledge layer built from approved business content.

Keep the assistant grounded in the facts your team trusts: website pages, FAQs, product details, policies and other approved knowledge sources.

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What it does

Built for the questions customers ask before they contact you.

01

Collects the source material

Adoomi starts with the content customers already use to understand your business.

02

Keeps answers tied to the source

The assistant is expected to answer from known business facts, and to hand off when the facts are not there.

03

Makes content gaps visible

Unanswered questions tell you where a page, FAQ, policy or product answer needs to be improved.

Related

Useful next product pages.

Guardrails and handoff

Set clear fallback behavior for low-confidence, sensitive, urgent or off-topic conversations so the assistant does not guess.

Voice and tone

Shape how Adoomi speaks so answers feel helpful, direct and on-brand without drifting away from approved facts.

Multilingual setup

Support customers who ask in different languages while keeping answers tied to the business facts you have approved.

Launch

Put this feature behind real customer conversations.

Adoomi starts with your public business knowledge and routes the moments that need a person to your team.

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