01
Answers the timetable from the timetable page
What is on this week, which sessions your page marks beginner-level, what to bring to reformer or the hot room — from your own pages, before anyone is on the desk.
AI chatbot for gyms and wellness studios — timetable answers, no invented prices.
The desk is unstaffed at the two hours a studio gets asked most: before the first class and after the last one. Adoomi adds a chat window to your own site that has read your timetable, membership terms, kit list, lockers and parking — and nothing beyond them. It answers 24/7 in the enquirer's own language, repeats a class or membership price only where your pages publish one, captures trial and induction requests for the desk to confirm, and passes injury questions to a coach.
Trained on your timetable pagesPrices only where you publish themInjury questions go to a coach
Fig. 01.A · Gyms / wellness studios24/7
Answers while the desk is shut
Grounded
Only the pages you approved
To a coach
Injury and pregnancy questions
Fig. 02.A · pain quotesThe everyday problem
A new timetable goes up and the same four questions start again
They arrive in the gaps between staffed hours, and they are always the same four. What is on this week, and is any of it beginner-level. Is the intro trial still running. What does the off-peak tier actually include. What do I need to bring for reformer. Every answer already sits on a page you publish; the enquirer never got that far, so they message instead, and someone ready to join on a Sunday night is comparing you with the studio down the road by Monday.
Website06:12
“Is the early spin class on this week? The timetable I've got is from last month.”
Contact form21:48
“How much is a single drop-in for reformer? I can't find a price anywhere on the site.”
WebsiteSun
“I've had a knee operation — is your beginners strength class going to be OK for me?”
What you get
Three jobs it does while the desk is empty
02
Repeats your published prices, invents none
Drop-in rates, class packs and tier prices come back only where a page of yours publishes them. A rate that was never published is one the assistant names as missing, then routes to the desk.
03
Trials captured, injury questions to a coach
Class, level, times that suit and contact captured for your desk to confirm — no class diary sits behind it. Injury, pregnancy and rehab questions route to a named coach.
Question coverage
What someone asks in the week before they join
Timetable and class level, the intro trial, tiers and freezes, drop-ins, kit, lockers and parking — every one answered from the pages you publish and approve. Prices appear only where your own pages carry them. Injury, pregnancy, personal-training and billing questions are routed to whoever you nominate, never settled in the chat window.
This week's timetable and class levelsIntro trial and guest passesMembership tiers, joining fee, freezesDrop-ins and class packs, as publishedWhat to bring: mat, grip socks, towelLockers, showers, parking, crècheInductions and personal training
a
Adoomi
ChatVoice
Do you do drop-ins for reformer, and what's the price for a single class?
Our pricing page lists drop-in rates for the classes it covers, and those published figures are the only ones I'll repeat. Reformer isn't on that list, so I'm not going to put a number to it. Shall I pass this to the desk with your name so they can confirm?
Yes please. And I had a knee reconstruction recently — is your beginners strength class safe for me?
That is not mine to answer, and I won't have a go at it. Nothing on our pages settles whether a knee that recently had surgery belongs in that session, and I can't read a physio note. Post-operative and pre-natal questions go the same way — to the coach we name, in your own words.
Drop-in ratesComing back from injuryBeginner classes
Type a question…● Voice
Buyer intent
From 'do you do beginners?' to a trial request the desk can confirm
A message that only says someone is thinking of joining cannot be acted on, so the assistant asks the rest first: which class or part of the floor, which days and times work, whether this is the intro trial, a drop-in or full membership, and how to reach them. It lands as one enquiry in the member's own wording. What it will not do is put anyone in a class — no diary is wired to it, so a trial or an induction arrives as a request for your desk to confirm, never a booked slot.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Enquiry typeIntro trial
Class and levelReformer, complete beginner
When they can comeWeekday evenings
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 5098
Enquiry typeIntro trial
Class and levelReformer, complete beginner
When they can comeWeekday evenings
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
What are they after
Trial, drop-in, membership or induction
STEP · 02
Get the class and the level
Which session, and how new they are to it
STEP · 03
Pin down when
The days and times that actually work
STEP · 04
Hand it to the right person
Desk for trials, named coach for injuries
Fig. 06.A · after-hoursOut-of-hours
The Sunday-night planner and the pre-dawn starter both get an answer
Sunday evening, while someone maps their week around your timetable. The hour before an early class, with nobody on the desk yet. The stretch after the last session. Those are the windows studio enquiries arrive in, and the assistant works all three from your own pages — which sessions the timetable marks beginner-level, what the off-peak tier covers, whether lockers take a padlock, where evening parking is. Whatever your pages leave open is queued for the morning desk, with a contact on it.
06:12
“Is the early spin class on this week?”
Answered from your timetable page
21:48
“What's the drop-in price for reformer?”
Not published — declined, sent to the desk
22:30
“Can I train on a knee that's just been operated on?”
Handed to a named coach, no view given
08:00
“The desk opens”
Trial requests ready to confirm
Time back
What the desk stops re-typing, and what it keeps
Timetable and class-level questions, what to bring to reformer or the hot room, whether there is parking, how the lockers work, what the rolling tier includes, whether guest passes exist — the ones that come round every week never need a person now. The chat window has them, from your own pages, whatever the hour. What stays with your team is what needs a human: a knee sore since a half marathon, a pre-natal suitability question, a freeze on an existing membership, a corporate block enquiry.
Before Adoomi
- The new timetable goes up and the same class-level questions start again that evening.
- Drop-in and membership price questions arrive long after the desk has gone home.
- Injury questions land in the same inbox as parking questions, and get read in that order.
- Weekend trial enquiries sit unopened until someone is back on the desk.
With Adoomi
- Timetable, class-level, kit and parking questions come back off your own pages, at any hour.
- Trial requests arrive with the class, the level and the times that suit already attached.
- Injury, pregnancy and rehab questions reach the named coach in the member's own words.
- Monday opens on trial requests to confirm, not a queue of basics to work out.
Fig. 08.A · controlsTrust & safety
Injury, pregnancy and rehab questions go to a coach, never answered in chat
The assistant answers from your published pages and nothing else, so a question it cannot settle becomes a handover, not a wrong answer. It will not say whether a class is safe for a knee, a back or a pregnancy, and will not read a physio note or rule on readiness for a level. Those reach the coach you name in the member's own words, by email alert or on WhatsApp. Freezes and billing go to your studio manager: no account is visible to it. None of this makes your studio compliant with anything.
01
Your pages, approved by you first
The timetable, class, membership and kit pages you connect are the whole source, and you read every answer it proposes before a member sees one.
02
No price it cannot show you
No figure reaches a member unless one of your pages prints it. An unpublished rate gets an honest 'not on our pages' and a handover to the desk instead.
03
Injury and pregnancy go to a coach
Suitability, rehab and pre- or post-natal questions are captured and routed to the coach you name, with the member's own wording. The assistant offers no view of its own.
04
EU-hosted, and wiped on request
Conversations are stored in the EU. A member can have theirs exported or deleted under GDPR, what they typed never enters our logs, and nothing is kept on their phone.
How it works
How an AI chatbot for gyms and wellness studios works.
01
Connect content
Connect the site, and the assistant's whole world becomes your timetable, class, membership and kit pages. Anything that never made it onto one — a class-level guide, say — is added as an upload.
02
Add the snippet
Choose the destinations: the inbox your desk actually watches, the WhatsApp number that picks up when a member wants a human, and the coach who takes anything about an injury or a pregnancy.
03
Test & go live
Work through the answers it proposes, throw your worst price question at it, and when nothing makes you wince, add one line to your site. The whole job is ~10 min.
FAQ
FAQs about AI chatbots for gyms and wellness studios.
Class prices are answered only where your own pages publish them. Where your pricing page carries a drop-in rate, the assistant repeats that figure and points at the source. Where a class was never priced online, it says so and passes the question to your desk rather than estimating.
Trial and induction requests are captured, not booked. Adoomi holds no class diary, so it collects the class, the days that suit and contact details, then hands the request to your desk to confirm. Nothing appears in your booking system on its own.
Injury, rehab and pregnancy questions go to a named coach and are never answered in the chat window itself. Whether a body is ready for a session is not something the assistant will judge; it captures the question in the member's own words and routes it, by email alert or onward to WhatsApp.
Membership terms are answered from your published pages — what each tier covers, whether a rolling option exists, what your freeze policy requires. Acting on one is different: the assistant cannot see an account or move a payment, so freezes, refunds and disputes reach your studio manager.
Conversations are hosted in the EU, and a member can have theirs handed over or wiped under GDPR. Nothing they type reaches our logs, the chat window tracks nobody, and their phone keeps none of it. None of that makes your studio compliant with anything.
Pricing runs on message credits: £0 a month includes 50 of them, which is enough to try it on your own awkward questions first. Above that, 200 credits cost £8 on Local, 500 cost £20 on Growth and 4,000 cost £75 on Scale. Going live is a ~10 min job: connect, approve the answers, drop one line into your page.
Why this matters
No second diary, no login, no new place for the desk to look
Nothing here replaces the system you take bookings in. It is one line added to a page of the site you already run, reading the timetable, class and membership pages you already publish, and a trial request arrives wherever your enquiries arrive today. The reading is not a one-off: pages are re-checked on a schedule and again when a source changes, so when Thursday's class moves the answer moves with the page — and a cover swap nobody has published yet is still a question for a person.
Answers while the desk is unstaffed
Timetable, class-level, kit, locker and parking questions answered from your own pages before the first class and after the last one.
Prices only where your pages publish them
A rate that is not on a page you connected is not a rate it will give. It says so plainly and passes the question to the desk instead.
Injury questions reach a named person
Suitability, rehab and pre-natal questions route to the coach you name, carrying the member's own words. Nothing about a body is decided in the chat window.
Start free
Try it on the drop-in rate you never published
Connect the timetable, membership terms and kit list, then ask what you would hate to see it guess: the drop-in rate that never made the site, whether a beginner belongs in advanced strength, whether someone weeks out of surgery should be in the hot room. Nothing goes live until you have read its answers and struck the ones you disagree with. £0 a month buys 50 message credits: spend them on your worst questions. Local adds 200 credits for £8, and the pricing page has the tiers above it.
Free plan, no cardYou sign off every answerTrials captured, never booked
Fig. 12.A · Gyms / wellness studiosExplore
More Hospitality and Leisure chatbots
- AI chatbot for CafesSee how Adoomi handles enquiries for cafes.
- AI chatbot for Hotels / guest housesSee how Adoomi handles enquiries for hotels / guest houses.
- AI chatbot for RestaurantsSee how Adoomi handles enquiries for restaurants.