01
Answer the prospectus questions
Fees, session times, term dates, funded hours, uniform and what to bring — from your published pages, evenings and weekends included.
AI chatbot for education settings — fees, hours, term dates, visits.
Nurseries, schools, activity clubs, tutoring centres and training providers already publish nearly everything a parent wants to know — session times, fees, funded hours, term dates, uniform, what to bring, when the next open day is. And still answer it by hand, because families ask in the evening when staff are with children or already home. adoomi answers those from the setting's own published pages, at whatever hour they are asked and in the family's own language. what it will not do is touch a message about a child's welfare: anything matching your safeguarding watchlist goes straight to the person you name, unanswered, with the conversation attached. place offers and admissions decisions stay with your registrar or manager too.
Answers from your prospectusSafeguarding to a named personStaff approve every answer
Fig. 01.A · Education and ChildcareInstant
Fees, dates and session times
24/7
Captured while the setting is closed
Named person
Takes every safeguarding message
All sub-verticals
Explore education and childcare sub-verticals.
Each sub-vertical has its own page with sub-vertical-specific FAQs, chat examples and imagery.
Children's activity clubs
Parents ask for holiday-camp dates, term-time session times, the age range of each group, fees and what a child needs to bring — Adoomi answers those from your own pages, captures the trial booking, and sends anything about additional needs, behaviour or safeguarding to your manager or SENCO.
Explore
Nurseries
Parents ask about session times, fees, funded-hours eligibility, the waiting list and how settling-in works, so Adoomi answers what your pages publish and leaves place offers, allergy specifics and any SEND or safeguarding concern with the nursery manager.
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Private schools
Families ask for termly fees and what they include, term dates, the uniform list, how entry assessment works and who qualifies for a scholarship or bursary, so Adoomi answers from your prospectus and routes admissions decisions to the registrar and anything pastoral to your designated lead.
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Training providers
Learners and employers ask about next start dates, entry requirements, funding eligibility, apprenticeship levy use and which qualification a course leads to, so Adoomi answers from your published pages and leaves every enrolment and funding decision with admissions.
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Tutoring centres
Parents ask which subjects and exam boards you cover, when sessions run, what they cost and whether there is a trial available, so Adoomi answers those from your own pages, captures year group and subject, and never promises a grade or a particular tutor.
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Fig. 02.A · pain quotesThe everyday problem
The prospectus answers it. The parent still emails.
A parent compares three settings after bedtime, cannot find the fees schedule in the prospectus, and sends 'could you send me some information please'. That lands in an inbox shared with applications, invoices and, occasionally, a message about a child that should never have waited overnight. By the time somebody has sorted the routine from the serious, the family has booked a visit somewhere that replied.
Web07:42
“'Could you send me some information please' — and nothing else.”
WhatsApp21:15
“The same term-date question from every new parent, every September.”
IG DMSun
“A message about a child, sitting in with the invoices.”
What you get
What it handles, and what it hands over untouched.
02
Take a usable enquiry
Age or year group, preferred start date, the sessions or subjects wanted and a contact — captured before the registrar or manager rings back.
03
Never answer a safeguarding message
Watchlist messages route to your named person unanswered, conversation attached. SEND cases and place offers go to a person too.
Question coverage
What parents type before they ever ring the office.
Hub-level questions across nurseries, schools, activity clubs, tutoring centres and training providers — every one of them already answered somewhere on the setting's own site.
FeesSession timesTerm datesFunded hoursOpen daysWhat to bringSpaces
a
Adoomi
ChatVoice
Do you take children with an EHCP?
We do have a SENCO, and our inclusion page explains how families are supported — but I'm not the right place to talk about your child's plan. Can I take your name and number so the SENCO calls you directly?
Yes. It's really about whether he'd cope with the afternoon session.
Noted — afternoon sessions, and your son's plan. That has gone to the SENCO with what you've written, and she'll come back to you. Session times and fees are on the sessions page meanwhile.
Term datesFunded hoursOpen days
Type a question…● Voice
Buyer intent
The details admissions needs, before anyone rings back.
An enquiry that says 'do you have a space?' is not yet an enquiry. Adoomi asks for the fields your setting actually uses — the child's age or year group, the start date the family has in mind, the sessions or subjects they want, where they are travelling from, and who to contact — so the manager or registrar confirms a visit in one reply instead of three. If a parent mentions additional needs while answering, that part goes to a person rather than into an automated reply.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Age groupPre-school
Start dateSeptember
Sessions wantedMornings
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 8907
Age groupPre-school
Start dateSeptember
Sessions wantedMornings
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the child
Age or year group
STEP · 02
Capture timing
Start date and sessions wanted
STEP · 03
Confirm details
Area, travel and who to contact
STEP · 04
Route to the right person
Registrar, manager or designated lead
Fig. 06.A · after-hoursOut-of-hours
Parents research after the children are in bed.
Enquiries cluster in the evening, at weekends, and in the fortnight either side of a new term — precisely when a room leader, a club supervisor or an admissions officer is not at a keyboard. Adoomi answers term dates, session times, fees, funded-hours basics and what-to-bring from your published pages 24/7, and captures everything else as a clean enquiry for the morning. A message that touches a child's welfare does not wait for the morning and does not get an answer: the assistant shows the wording your setting publishes for urgent concerns — who to contact and how — and routes the conversation to your named person straight away It answers wherever parents find you typing — your website first — and hands to your team over WhatsApp or email.
20:40
“'What are your term dates for next year?'”
Answered from your dates page
21:15
“'Can we come and look round?'”
Age group and start date captured
22:30
“A message about a child's home life”
Unanswered — sent to your named lead
08:00
“Morning list”
Visits to confirm, nothing missed overnight
Time back
September stops being a month of retyping.
Term dates, uniform lists, session times, fees, funded-hours eligibility and drop-off arrangements get asked over and over in the same fortnight, and change roughly once a year. Adoomi answers them from the pages you already keep updated, so the office spends its time on visits, applications and the conversations that need a person's judgement.
Before Adoomi
- 'Send me some information' arrives with no age, area or start date on it.
- Term dates, fees and the uniform list get retyped every September.
- Parents research after bedtime and the office replies when it can.
- A welfare message sits in the same inbox as invoices and applications.
With Adoomi
- Fees, sessions and term dates answered from your pages the moment they're asked.
- Enquiries arrive with age group, start date and sessions wanted already on them.
- Safeguarding messages leave the queue immediately, unanswered, for your named lead.
- The office opens to visits waiting to be confirmed, not a backlog to sort.
Fig. 08.A · controlsTrust & safety
The assistant never answers a safeguarding message. It routes it.
The assistant answers what your prospectus and published pages say: fees, sessions, term dates, funded hours, uniform, open days, what a first session involves. Safeguarding is the hard line. A message matching your watchlist is not answered, softened or triaged — it routes to the person you name, with the conversation attached, the moment it appears. SEND and EHCP questions get the general fact that you have a SENCO and how to reach them, how to reach them, and where your published inclusion page sits — nothing beyond that; individual case discussion is theirs. Place offers, waiting-list positions and assessment outcomes stay with the registrar or manager. None of this discharges a setting's safeguarding duties. It stops a chat window standing between a concern and the person responsible for it. Family messages are handled with the care children's data demands: EU-hosted, GDPR export and deletion built in, and the chat window sets no tracking cookies.
01
Your prospectus, nothing else
Fees, dates and sessions come from pages you publish and keep current, never from general knowledge.
02
Safeguarding never gets a reply
Watchlist messages route to your designated lead unanswered, with the conversation attached.
03
No place offers
Admissions decisions, waiting-list positions and assessment outcomes stay with the registrar or manager.
04
Staff read it first
Someone at the setting approves every answer before a parent sees one, and can block any of them.
How it works
How an AI chatbot for education and childcare works.
01
Connect content
Point Adoomi at your prospectus, fees page, term dates and admissions process. Those pages are the whole of what it may say — nothing else is a fallback.
02
Add the snippet
Name the person safeguarding messages go to and set your watchlist, then say who takes SEND, admissions and fee enquiries. Add one line to your website when you are ready.
03
Test & go live
Read what it captured overnight, adjust the questions it asks, block anything you dislike. Connecting your prospectus, reviewing the answers and publishing takes ~10 min.
FAQ
FAQs about AI chatbots for education and childcare.
Safeguarding messages are never answered by the assistant. Keywords you set route the conversation straight to your designated lead, with what the parent wrote attached, instead of generating a reply. Adoomi does not discharge your safeguarding duties — it keeps software out of the way of them.
Admissions decisions stay with your registrar or manager. The assistant explains your published admissions process, entry points and open-day dates, captures the child's age group and start date, and captures the visit request. Place offers, waiting-list positions and assessment outcomes are never stated in chat.
SEND questions get the general fact only — that you have a SENCO and how families reach them. Individual case discussion, EHCP detail and provision questions route to that person with what the parent wrote already captured. The assistant does not comment on a child's plan.
Fees, term dates, session times and funded-hours information come from your own published pages and nowhere else. A page left out of date will be repeated confidently, which is why reviewing your own content is part of setup and why nothing goes live until staff have read what it may say.
Coverage runs 24/7 and in the family's own language, which matters where parents do not all read English first. An enquiry after bedtime gets the published answer immediately and anything else is captured for the morning — except a safeguarding message, which reaches your named person at once.
Approval is the gate. A member of staff reads every answer the assistant may give before a parent sees one, and can edit or block any of them. Connecting your site, reviewing and publishing takes ~10 min in total, and the assistant never changes its behaviour without someone signing it off.
Why this matters
The routing rule that fires before any other.
Here it is the first rule in the chain: a watchlist message bypasses every answer path and reaches a named person, unanswered, with what the parent wrote attached. Everything the assistant does say came off your own prospectus and was read and approved by your staff before a parent saw it.
Published answers, any hour
Fees, session times, term dates and what-to-bring answered from your own pages while the setting is closed.
Evening and weekend enquiries
Visit requests and space enquiries captured with age group and start date, ready for the office in the morning.
A safeguarding message answered
Watchlist messages reach your designated person unanswered, the moment they arrive — never into a morning queue.
Start free
Nothing goes live until someone at the setting has read it.
Show Adoomi your prospectus, fees page, term dates and admissions process. You read every answer it proposes, you name who takes safeguarding, SEND and admissions, and you add one line to your website when you are satisfied — not before. Any answer you dislike, you edit or block, and it stays that way until you change it.
No place offers in chatSafeguarding never answeredLive in ~10 min
Fig. 12.A · Education and Childcare