01
Answers the pre-consultation list
Treatments you offer, who carries them out, the consultation fee as published, downtime in your own words, patch-test rules and any finance you list.
AI chatbot for cosmetic clinics — everything up to the consultation.
Aesthetics enquiries stall on the same things: which treatments you offer, who actually carries them out, what a consultation costs, how much downtime to plan for, whether there is a patch test first. Adoomi answers that from pages you approved, at any hour and in the enquirer's language, then stops where your consultation starts. It rules nothing suitable, promises no result and prices no treatment. Your coordinator gets the concern, the treatment someone asked about and a way to reach them.
Never rules on suitabilityOnly your own published pagesEU-hosted, export or delete
Fig. 01.A · Cosmetic clinics24/7
Open when the treatment rooms are not
Consultation
Where suitability and price are set
Named
Clinician for anything post-treatment
Fig. 02.A · pain quotesThe everyday problem
Half of every enquiry is on your website; the other half needs a consultation
Someone reads your treatment pages after work, gets as far as 'would this actually do anything for my jawline', and messages. Half of that is admin your site already answers — what you offer, who performs it, the consultation fee, downtime, whether there is a patch test. The other half is a judgement nobody can make without seeing them. Your injector is in a treatment room, your coordinator is on the phone, and the person asking has three other clinics open in other tabs.
Web07:42
“What treatments do you offer and what concerns do you treat?”
WhatsApp21:15
“How much is a consultation and what does it cover?”
IG DMSun
“What's the typical downtime for filler and when can I return to work?”
What you get
What it takes off the coordinator, and where it refuses to go
02
Captures the concern and the treatment interest
What is bothering someone in their words, the treatment they asked about, whether they have been treated before and when they could come in.
03
Refuses to say what would suit anyone
Suitability, results, session counts, per-patient pricing and anything after a treatment stop the assistant. It holds no diary and books nothing, so each one reaches the person you named instead.
Question coverage
What people settle before they will book a consultation
The pre-consultation list — treatments, who carries them out, the consultation fee, downtime, patch tests, aftercare policy and finance — answered from your own pages, with suitability, results and per-patient pricing left to the consultation itself.
Treatments offeredWho carries them outConsultation feeDowntimePatch testsAftercare policyBooking a consultation
a
Adoomi
ChatVoice
How much downtime is there with filler, and could I go back to work the next day?
Our aftercare page sets out what to expect after filler and what the clinic asks you to avoid straight afterwards. How your own skin reacts isn't something I can predict, and I won't try — your injector covers that at the consultation.
I had filler on Tuesday and one side has swollen up. Is that normal?
I can't tell you whether that's normal — that's for a clinician, not a chat window. Our aftercare page asks you to ring the clinic line listed there, or 111 when you need NHS advice out of hours, or 999 if it's an emergency. I'm flagging your message to the clinician on call now.
DowntimePatch testsAftercare
Type a question…● Voice
Buyer intent
Enough on the enquiry to book one consultation, not four calls
An aesthetics enquiry is workable when it says what is bothering someone in their own words, which treatment they had in mind, whether they have been treated before and when they could come in. Adoomi asks those and stops: nobody is asked for a medical history or a photograph to get a call back. Any treatment repeated back is one your pages already list, never one it decided would suit them. Your coordinator opens something they can act on, not a name and a number.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
ConcernForehead lines, before a wedding
Treatment interestAnti-wrinkle injections (their words)
Treated beforeNo previous injectables
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 6217
ConcernForehead lines, before a wedding
Treatment interestAnti-wrinkle injections (their words)
Treated beforeNo previous injectables
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Take the concern in their words
What is bothering them, never a diagnosis
STEP · 02
Name only treatments you list
Nothing suggested that your pages do not already publish
STEP · 03
Leave suitability alone
No history taken, no photo asked for, nothing ruled in
STEP · 04
Route it as you set it
Coordinator for enquiries, named clinician after treatment
Fig. 06.A · after-hoursOut-of-hours
Evenings and weekends, when treatments get researched properly
Aesthetics research happens late and in one long sitting: treatment pages, downtime, fees, who performs what. Adoomi keeps answering the published list through them, leaving the morning coordinator a briefed queue. Swelling, a lump or pain after a treatment gets no view on whether that is normal. It sets out the aftercare route your page publishes — the clinic line first, 111 when NHS advice is needed out of hours, 999 if it is an emergency — then flags it to the clinician you named.
20:40
“"Do you do skin boosters, and who carries them out?"”
Answered from your treatments page
21:15
“"What's the consultation fee, and does it come off the treatment?"”
Fee as published, enquiry captured
22:30
“"One side has swollen since this afternoon."”
No view taken: aftercare wording shown, clinician flagged
08:00
“Clinic opens”
A queue with concerns and treatments already on it
Time back
The pre-consultation questions come off your coordinator's phone
Treatment lists, who performs what, consultation fees, downtime as your pages describe it, patch-test rules, finance if you publish it — those answers already exist on your site, and each one currently costs a call back or an interruption. Adoomi hands them back off the page itself. What still reaches a person is what should: the suitability question, the complication, the enquirer wanting something you do not offer. Each arrives with what they actually wrote, by email alert or WhatsApp handoff.
Before Adoomi
- Treatment, downtime and who-does-what questions get retyped by a coordinator who already answered them that morning.
- Enquiries land late at night and over the weekend, when the treatment rooms are dark and three other clinics are one tab away.
- 'Would this work for me' arrives in the same inbox as a parking question, and only a clinician can answer it.
- Messages about swelling or bruising after a treatment sit unopened with everything else until someone gets to the inbox.
With Adoomi
- Whatever your pages state about treatments, downtime, patch tests and consultation fees is answered on the spot, in the enquirer's language.
- Enquiries reach the coordinator with the concern, the treatment asked about and a contact already on them.
- Suitability, results and per-patient pricing are declined in the chat and captured for the consultation instead.
- Anything about a complication reaches the clinician you named, with your own aftercare wording already shown to the enquirer.
Fig. 08.A · controlsTrust & safety
It sells nothing and rules on nobody — the consultation still decides
The assistant answers from your approved pages and nowhere else. It will not say whether a treatment suits someone, how many sessions they need, how long a result lasts or what it would cost: suitability and pricing are settled at consultation, not in a chat window. Anyone who says they are under 18, or whose message reads as vulnerable, is taken no further in chat — that goes to the person you named. Enquiries are hosted in the EU, retrievable or erasable under GDPR, with no words logged.
01
Your published pages, or nothing
Treatment lists, who carries them out, consultation fees, downtime and aftercare policy are repeated from content you approved. A question they don't cover becomes an enquiry, not a guess.
02
Suitability and price wait for the consultation
Whether a treatment suits someone, how many sessions they need, how long a result lasts and what a course costs are never answered in chat. Each one stops the assistant.
03
No claims about your clinic's credentials
The assistant asserts nothing about registrations, regulators or who on your team prescribes. It repeats what your team page states about who performs a treatment, and leaves the rest to you.
04
No photos, and no words in the logs
The chat window takes no uploads; a photo reaches your team only if the enquirer sends it after a WhatsApp handoff. Conversations are EU-hosted, exportable and deletable, with no content logged.
How it works
How an AI chatbot for cosmetic clinics works.
01
Connect content
Connect the pages enquirers already read: treatment list, who carries them out, consultation fees, downtime, aftercare. An answer can only be assembled from those.
02
Add the snippet
Name the destinations — ordinary enquiries to your patient coordinator, anything about a complication to the clinician you choose, with your published aftercare wording shown first.
03
Test & go live
Read the answers it drafts before an enquirer does, try your most awkward question on it, then add one line to your website. Nothing is live until you say so.
FAQ
FAQs about AI chatbots for cosmetic clinics.
Suitability is decided at consultation and never in chat. The assistant repeats what your treatment pages say a procedure involves and who carries it out, then captures the concern and the treatment interest for your coordinator. It rules nobody in and nobody out.
Treatment pricing is set per patient after an assessment, so the assistant never states one. It gives the consultation fee exactly as your page publishes it, including whether that fee comes off the treatment, and passes the cost of a course to your coordinator.
Post-treatment messages get no clinical reading. The assistant will not say whether something is normal or urgent. It gives the aftercare route your page sets out — the clinic line first, 111 when NHS advice is needed, 999 if it is an emergency — and flags the chat to the clinician you named.
The chat window takes no file or photo uploads at all. A photo reaches your team only if the enquirer sends it after a WhatsApp handoff, once a person is on the other end. Until then the assistant captures the concern in the enquirer's own words, and none of those words reach a log.
The assistant states nothing about who your team are registered with, who prescribes, or which standards the clinic works to — those are yours to publish and stand behind. It repeats what your own team page says about who carries out a treatment, and nothing further.
Pricing starts at £0 a month with 50 message credits included; after that £8 covers 200 credits, £20 covers 500 and £75 covers 4,000. Getting it running is ~10 min — connect the clinic pages, check the drafted answers, drop one line onto your website — and nothing is live until you approve it.
Why this matters
In a market built on promises, this page makes none
There is no performance figure here. What can be stated is what the assistant cannot do: answer from anything but pages you approved, put a price on a treatment quoted per area after an assessment, tell anyone a result will last, or decide that someone is a candidate. What it does do runs at every hour and in the enquirer's language — the treatment list, who carries them out, the consultation fee as published, downtime as you describe it, and a captured enquiry at the end.
Open at the hours aesthetics gets researched
Treatment lists, who performs them, consultation fees and downtime come straight off your own pages at whatever hour they are asked, in whichever language the enquirer uses.
Where suitability and pricing are settled
No treatment is ruled in or out and no per-patient price is stated in chat — both are captured as an enquiry for your coordinator instead.
Clinician a post-treatment message reaches
Swelling, lumps and pain after a treatment stop the assistant, surface your own aftercare instructions and go to the individual you named.
Start free
Ask it the question you would least like a machine to answer
Start with the pages enquirers already read: treatments, who carries them out, consultation fees, aftercare. Set your coordinator as the destination for enquiries, and a clinician for anything after a treatment. Then type in 'would this suit me?' and watch exactly where it stops. Nothing reaches an enquirer before you have approved it, and no card is needed to look.
No card neededSet up in ~10 minCancel anytime
Fig. 12.A · Cosmetic clinicsExplore
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