01
Take the registration
Reg, last-MOT date, mileage and make captured before the service advisor has to phone back.
AI chatbot for garages that books MOTs and services from a registration.
Adoomi takes the registration, the MOT due date and the fault description while the team is under a bonnet — so the diary fills with jobs already qualified to slot in.
Reg-awareWhatsApp readyBay handover
Fig. 01.A · Garages / MOT centres<2s
Reply speed
24/7
Always-on capture
Reg
Captured at front door
Fig. 02.A · pain quotesThe everyday problem
Garages lose service bookings when the phone rings mid-bonnet.
The torque wrench is on a head bolt; the booking phone rings about an MOT due 'sometime next week'. By the time the engineer is clean, the caller has booked the chain garage round the corner. Diary fills up by 8am — late-night DMs go cold by morning.
Phone10:15
“Is my MOT due this month? Reg's at home — can you check?”
Form21:35
“Car making a grinding noise on left turns. Can someone look?”
WhatsAppSat
“How much for a major service on a 2017 Focus?”
What you get
How Adoomi helps garages fill the bay diary cleanly.
02
Pin the service ladder
Interim, full or major service explained from your published ladder, with cambelt-mileage triggers flagged.
03
Route the fault correctly
Noise, warning-light or safety-critical descriptions go straight to a service advisor, not into a diary slot.
Question coverage
Answer car-owner questions before they book a service.
Routine questions about MOT pricing, service intervals, cambelt mileage, courtesy cars, drop-off windows and printed reports — answered from your own service-pricing page.
MOT due checkService intervalsCambelt changeBrake replacementDiagnosticsCourtesy carDrop-off and collectTyre pricing
a
Adoomi
ChatVoice
What's the difference between an interim and a full service?
Interim covers oil and filter plus a 50-point check; full adds air filter, brake fluid and a deeper inspection. I can quote either by reg.
When does the cambelt need changing on a 2.0 TDI?
Most 2.0 TDIs are on a 5-year or 96,000-mile cambelt schedule. Send me the reg and mileage and I'll flag it for the team to confirm.
Service quoteCambeltDiagnostics
Type a question…● Voice
Buyer intent
Take the registration, the MOT date and the fault at the front door.
Adoomi turns 'when's my MOT due?' into a structured service brief — registration, last-MOT date, mileage, fault description and preferred slot — so service advisors only pick up the phone for jobs that need a real ear.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
RegAB22 XYZ
ServiceMOT + interim
Mileage62,400
FaultSoft brakes — flagged
4 of 4 captured · 0 in progress
With AdoomiNew enquiry · readyJob MOT-731
RegAB22 XYZ
ServiceMOT + interim
Mileage62,400
FaultSoft brakes — flagged
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Take the reg
Registration, make, mileage and last-MOT date
STEP · 02
Pin the service
MOT, interim, full or major from your ladder
STEP · 03
Flag the fault
Safety-critical symptoms separated from routine
STEP · 04
Route to advisor
Clean booking brief to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Capture MOT and service bookings while the workshop is shut.
Most owners check MOT due dates on the sofa after work. Adoomi takes the reg, looks up the published service ladder and queues a clean booking proposal for the morning team.
19:40
“Is my MOT due this month — AB22?”
Looked up, slot proposed
20:15
“Warning light on dashboard since this morning”
Routed: needs diagnostics reader
21:30
“Brakes feel soft”
Flagged urgent — paged advisor
08:00
“Morning booking queue”
Five jobs, all reg-captured
Time back
Stop answering the same five MOT-and-service questions every morning.
Routine questions about MOT costs, service intervals, cambelt mileage and courtesy-car availability get answered from your own service-pricing page — the team only handles the calls that actually need a person.
Before Adoomi
- Booking phone rings while the engineer is under a bonnet.
- MOT-due questions arrive without a registration.
- Same five service-pricing questions repeat every morning.
- Diary fills up before the team checks WhatsApp.
With Adoomi
- Booking briefs captured across chat and WhatsApp.
- Reg, mileage and last-MOT date taken at the front door.
- Routine pricing answers stay grounded in your service ladder.
- Advisors see a clean booking brief before they call back.
Fig. 08.A · controlsTrust & safety
Bookings only — fault diagnosis and MOT predictions always stay with a person.
The bot books slots and answers your published pricing, but it never diagnoses a noise from a description or predicts an MOT pass before inspection. Safety-critical symptoms go straight to a service advisor.
01
Grounded answers
Responses come from your service ladder, MOT pricing and courtesy-car policy — never invented.
02
No remote diagnosis
Noises, warning lights and warning sounds are captured and routed to a service advisor, never diagnosed in chat.
03
Safety-critical first
Brakes, steering and suspected fluid leaks are flagged and paged through immediately, ahead of any diary slot.
04
No MOT predictions
MOT pass-or-fail outcomes always wait for the inspection — the bot books the slot, not the result.
05
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for garages and MOT centres works.
01
Connect content
Train Adoomi on your MOT pricing, service ladder, cambelt mileage triggers and courtesy-car policy.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever owners check their MOT date.
03
Test & go live
Review structured booking briefs, route safety-critical faults to a person, refine answers over time.
FAQ
FAQs about AI chatbots for garages and MOT centres.
No. Fault descriptions and warning lights need a real ear or a connected diagnostic reader — the bot captures the description and routes it to a service advisor.
Why this matters
Built for the way independent workshops actually work.
Directional benchmarks from the platform, not guaranteed outcomes for every workshop.
Reply speed
Routine service-ladder questions answered instantly when trained on your pricing page.
Coverage
Captures booking briefs across the channels you've connected — even at 9pm on a Sunday.
Front-door captured
Advisors see registration, mileage and fault context instead of starting from a vague callback.
Start free
Stop missing morning service bookings to a ringing phone in an empty bay.
Show Adoomi your service ladder, MOT pricing and courtesy-car policy. We'll shape an assistant that captures booking briefs while the engineers are head-down on the next job.
No remote diagnosisSafety-critical pagedGrounded answers
Fig. 12.A · Garages / MOT centresExplore
More Automotive chatbots
- AI chatbot for Car dealershipsSee how Adoomi handles enquiries for car dealerships.
- AI chatbot for Car rentalSee how Adoomi handles enquiries for car rental.
- AI chatbot for Detailers / valetersSee how Adoomi handles enquiries for detailers / valeters.