Takes the brief in words
Make, model, colour, size and what the customer wants sorted, in their own language — captured while the polisher is still running.
Adoomi answers wash, valet and correction questions 24/7 from your own service page, in the customer's language — mobile rounds included. It takes the job in words your quote needs: make, model and colour, what wants sorting in their own terms, keeper or pre-sale tidy, and the week they want it in. Pricing waits for eyes on the car, and the brief lands with the studio by email alert — photos follow on WhatsApp once a person picks it up.
Fig. 01.A · Detailers / valeters
Fig. 02.A · pain quotesDetailing is a one-pair-of-hands trade: the machine polisher is going, the extractor is louder, and there is compound to the wrist when the phone lights up. What lands is 'how much for a valet?' with no make, no colour and no clue whether they mean a mini valet or a two-stage correction. Guess wrong and it costs a bay day, because a correction fills one. The enquiries land late on a Sunday too, hours after somebody has bought a used car and taken a proper look at the paint under a porch light.
Make, model, colour, size and what the customer wants sorted, in their own language — captured while the polisher is still running.
Mini valet, full valet, enhancement, correction, coating — explained using whatever names your own service page gives them.
Anything needing eyes on the paint moves to WhatsApp with the customer's own words attached, so your reply starts from what they actually said.
Tier differences, interior-only work, vans and seven-seaters, whether you travel, wheels-off cleaning, decontamination and aftercare — answered from your own service pages, in whatever language the customer types. Condition, the cost of a correction and anything needing a look under the lights stop in the window and become a handover instead.
Adoomi asks for the things a customer can actually type: make, model, colour and rough size — supermini, estate, seven-seater, van — then what they want sorted, in their own words. Swirls that only show under a streetlight, bird lime etched into a bonnet, dog hair through the boot, a smoke smell that will not shift. It adds whether the car is a keeper or a pre-sale tidy, how long since it was last waxed or coated, drop-off or mobile with a postcode, and the week they are aiming for.
With Adoomi
Fig. 06.A · after-hoursDetailing enquiries rarely arrive in working hours. They land late on a Sunday from someone who collected a used car that afternoon and has just had a proper look at it. Adoomi answers what your service page publishes — what each tier includes, what a decontamination wash involves, whether you cover their postcode — takes the brief in the customer's own language, and emails it to whoever you nominate. What it will not do is promise a slot on a busy bank-holiday weekend.
Every detailer answers the same short list: what a mini valet includes and where the full valet stops, whether you do interior-only, whether you take vans, whether you travel to the customer or they come to you, whether the wheels come off. All of it already sits on pages you wrote, so it gets answered without you putting the polisher down. What reaches you is the enquiry that genuinely needed your eyes on the paint — and it arrives already described.
Fig. 08.A · controlsAdoomi will not tell a customer whether swirls will polish out, grade a panel it has not seen, or put a figure on a correction or a coating from a description. It says so plainly and captures the job instead. The chat window takes no photo uploads, so photos reach the team only if the customer sends them after WhatsApp handoff — which carries their own words across, with an email alert to whoever you nominate. Turnaround stays as your published range, and you confirm the slot, not the chat.
Tier names, what each one includes, aftercare and travel radius come from pages you approved. Where those pages stop, the answer stops — general detailing knowledge is never used to fill the gap.
Whether swirls polish out, how deep the etching goes, what stage of correction it needs — none of that is answered in chat. The description is captured and handed to you.
Photos reach the team only if the customer sends them after WhatsApp handoff, which carries their original question and everything already captured across with it.
Published prices are read back as published. A correction, a coating or a heavy interior is never costed from a description, and turnaround stays a range.
Nothing goes live until you have read it, and no answer changes itself later. Chats are held on EU servers, come back or get wiped on a GDPR request, and never put a customer's wording in a log.
The chat window takes no photo uploads. Adoomi captures the make, the colour and the customer's own description of what needs sorting, then hands over — photos reach the team only if the customer sends them after WhatsApp handoff.
Correction outcomes are never predicted in chat. Adoomi has not seen the panel, the paint or the lacquer, so it says that plainly, records the description in the customer's own words, and routes the enquiry to you for a proper look.
Prices are only ever read back from what your service page publishes. Adoomi will not build a quote from a description, add for condition or discount anything, and where your page gives a range it says a look in person settles it.
Tier questions are answered from your own service page, in whatever names you use for them. Adoomi walks a customer down your list — interior-only, mini, full, enhancement, correction, coating — so they arrive asking for the right job. You read and approve those answers before a customer sees them.
Bookings are not made in chat. Adoomi has no link to your diary, so it captures the car, the job and the week the customer wants, then passes that to you by email alert or on WhatsApp — you confirm the slot yourself.
Message credits are what you buy: the Free plan is £0 for 50, then £8 for 200, £20 for 500 and £75 for 4,000. Setting up runs ~10 min. Everything typed in the window is stored in the EU, exportable and erasable on request, and no tracking cookies are set.
The awkward part of selling detailing online is that the thing being priced is the paint, and the chat window has never seen it. Adoomi is built to be straight about that rather than bluff around it: one source — your own service pages — no invented price, no verdict on a panel, and a handover the moment the answer needs your eyes on the car. Those are limits built into how it works, not outcomes anyone is claiming for your studio.
Tier, aftercare and travel questions worked off your own service pages at whatever hour the enquiry lands, in the customer's own language.
Make, colour, size and what they want sorted arrive written by the customer, so the call-back starts from the job rather than from scratch.
Correction, coating and heavy interior enquiries stop in chat and carry the customer's own words to WhatsApp, with an email alert to whoever you set.
Connect your service pages, name the jobs you always want to look at yourself, and set where a handover lands — a WhatsApp number, and an address for email alerts. Then read the answers before a customer does and change anything that does not sound like you. Connecting, reviewing and adding one line to your website takes ~10 min all in. Starting costs £0 on the Free plan with 50 message credits, which is enough to put your worst 'how much for a valet?' to it first.
Fig. 12.A · Detailers / valeters