The agent your customers actually meet

AI Chatbot for Businesses —
Trained on Your Site

Adoomi is an AI chatbot trained on your own website, products and policies. It answers customers on the channels they already use, and hands over to your team the moment a person is needed.

Or book a private demo → Free trial· No card required· Live in 10 minutes
Website chatAI phone agent (waitlist)EU-hostedGDPR aligned
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Adoomi
Speaking introduction
ChatVoice
Hi — I'm trained on Hartley's product range and policies. What can I help with?
Is the navy hoodie in stock in medium?
Yes — 4 left in medium navy. Delivery is 2–3 working days (£4.95, free over £50).Source · /products/hartley-hoodie
How long to ship to Madrid?
Start an orderReturns policySpeak to a person
Type a question…
24/7
Always-on coverage
~6 hrs
Time back / week, in pilot
2 sec
Average reply time
96
Languages supported
Answers routine questionsCaptures missed enquiriesQualifies before handoffWorks across chat and messagingTrained on your website, FAQs and policiesHuman handoff when neededClearer enquiries, less adminAvailable after hoursAnswers routine questionsCaptures missed enquiriesQualifies before handoffWorks across chat and messagingTrained on your website, FAQs and policiesHuman handoff when neededClearer enquiries, less adminAvailable after hours
Platform

One AI chatbot.
Trained on everything you know.

The same Adoomi knowledge layer powers your chatbot on web and WhatsApp — and feeds your support inbox. One source of truth; every channel speaks from it.

Knowledge sources
Website
156 pages · synced 12m ago
FAQs & policies
48 Q&A · synced 1h ago
Catalogue
847 products · live
CRM & history
HubSpot · live
Bookings
12 services · live
a
Adoomi knowledge layer
Same brain · every channel · always current
Indexing · liveSyncing
Customer channels
PhoneWaitlist
“Hi, can I book for 4 on Friday?”
→ join the waitlist
Website chatLive
“Is the navy hoodie in stock in medium?”
→ /products/hartley-hoodie
EmailHandoff
“Refund on order #4821” → Hannah
→ context attached
WhatsAppLive
“Can I change my delivery date?”
→ /shipping/express
MessengerLive
“What time do you open Sundays?”
→ /visit/opening-hours
Channels

One AI agent. On every channel.

Web chat on every page. WhatsApp for the inbound enquiries you used to chase. An AI phone agent is next — not live yet, join the waitlist. The same agent — wherever your customers reach you.

Two operators reviewing a customer-service handover
Web chatWhatsAppPhone agent (waitlist)Email handover
Works with the tools you already useShopifyStripeSalesforceHubSpotCalendlySlack
Built for privacy-conscious teamsApproved content, safer answersHuman handoff when neededEU-hosted infrastructureGDPR aligned by defaultSOC 2 Type II in flightAudit-logged conversationsRole-based access controlsBuilt for privacy-conscious teamsApproved content, safer answersHuman handoff when neededEU-hosted infrastructureGDPR aligned by defaultSOC 2 Type II in flightAudit-logged conversationsRole-based access controls
Outcomes

An AI chatbot that gives your team ~6 hours back a week.

Instant answers
Under 2 seconds, 24/7.
On web and WhatsApp — the channels your customers already use.
Better enquiries
Pre-qualified, with context.
Product, country, urgency, contact captured before they reach your team.
Less admin
Routine work disappears.
Delivery, returns, opening hours and order status — handled.
More time
~6 hours back / week.
In pilot deployments. Time your team puts back into customers who need them.
From the businesses using Adoomi

Real challenges. Real outcomes.

Anonymised pending customer permission — numbers from active pilot deployments.

Healthcare · Dental
Multi-site dental group · UK
Operations lead · 4 practices · 28 staff
Pilot · live · 60 days

Reception used to repeat the same answers about new patients, fees and availability every morning. The chatbot answers them now — the team gets through more of the day’s actual work.

Front-desk staff were spending ~3 hours each morning on routine information requests. Adoomi was rolled out on the public site and integrated with the appointment system.

↓ 38%Repeat phone enquiries
+24After-hours enquiries / wk
~3 hrsFront-desk time back / day
Trades · Home services
12-van home-services business · UK
Founder · 18 staff
Pilot · live · 90 days

We were drowning in “how much?” messages with no postcode, photo or job type. Adoomi now collects the basics first, and the team only sees enquiries we can actually quote on.

Inbound enquiries were mixed — emergency callouts vs quotation jobs, no shared format. Adoomi qualifies each enquiry with the right intake form before it reaches the office.

+18%Qualified job leads
↓ 60%Vague-enquiry follow-ups
~6 hrsOffice time back / week
All quotes anonymised pending customer permission · numbers from pilot deployments
↓ 38%repeat phone enquiries+18%qualified leads~6 hrsback / week, per team24/7enquiry capture+24after-hours enquiries / week2 secaverage reply time↓ 38%repeat phone enquiries+18%qualified leads~6 hrsback / week, per team24/7enquiry capture+24after-hours enquiries / week2 secaverage reply time
Trust & data

Built for the moments where judgement matters.

Three layers of trust — the content Adoomi can speak from, the infrastructure your data sits on, and the control your team keeps over every answer.

Compliance

Posture procurement can sign off.

  • SOC 2 Type II — audit in flight, report due Q2 2026
  • GDPR aligned by default, on every plan
  • Data Processing Agreement available on request
  • ISO 27001 readiness on the roadmap
Calm boardroom interior with leather portfolio and printed pages on a wooden table
Data

EU-hosted, encrypted, isolated.

  • AWS eu-central-1 in Frankfurt
  • Encrypted at rest and in transit
  • Per-customer tenancy on Enterprise
  • SSO via SAML / OIDC & role-based access
Modern European data centre corridor with cool LED strip lighting
Control

Adoomi answers from what you approve.

  • Answers from your approved content only
  • Configurable confidence threshold for handoff
  • Full audit log on every conversation
  • Pause, restrict or switch off any time
Professional hands arranging printed pages on a warm wooden desk under a brass lamp
For ambitious teams

Make customer service
your competitive edge.

Use Adoomi to deliver exceptional AI-powered support experiences that set you apart from the competition.

No credit card needed · Live in 5 minutes
Pricing

Pricing that fits your business.

From a single shop to multi-brand rollouts. 20% off when you pay yearly. Full ladder (Local · Growth · Scale · Advanced · Enterprise) on the pricing page.

Local
For one website or one location.
£8/ month
  • 200 message credits / month
  • 10 MB training data per AI agent
  • 1 website or location · 1 AI agent
  • Basic handover setup
Start free trial
Enterprise
Multi-brand · SSO · SLAs · procurement-led rollouts
Custom
  • Custom message credits
  • SSO · custom roles · audit logs
  • Procurement & security review
  • SLAs · priority support
Talk to sales
Questions

Common questions about Adoomi.

What buyers usually ask before adding an AI chatbot to their business.

How long does setup actually take?

Most setups are live in an afternoon. Adoomi reads your existing website, you review and adjust what it’ll say, then you add a small snippet to your site. No rebuild required. Same as adding analytics.

What if the bot gives a wrong answer?

Open the conversation, see exactly which page or PDF it used, and fix the source. Adoomi updates within the hour. It only ever answers from content you’ve approved — your website, FAQs, prices, policies. No invented prices, no made-up policies.

Will customers stop reaching our team?

No. Adoomi handles routine questions and structures the rest into a clean enquiry that lands with your team. Anyone who needs a person still gets one — Adoomi explicitly hands off sensitive, urgent or off-topic conversations with full context.

Where is our data stored?

In Europe. Adoomi is EU-hosted and GDPR-by-design. Visitor messages aren’t used to train other people’s models. One-click GDPR export and delete from your dashboard.

Does it speak more than one language?

Yes — over 30 languages, auto-detected from the visitor. Type your welcome once per language; replies match the visitor’s language automatically.

What happens when it doesn’t know the answer?

It says so, captures the question with the visitor’s contact details, and routes the enquiry to your team — calendar, WhatsApp, email, whatever you’ve set as the handover destination. It never guesses, and it never invents.

Start free

Turn more enquiries
into clear next steps.

See Adoomi answering live questions from a business like yours, in 10 minutes.

Live in 10 minNo card required14-day trial
Operator sealing a parcel at end of day