01
Reads the listing back without promising it
Trim, mileage, service history and warranty terms answered from your own listing pages — with availability flagged for a person to confirm, since the window has no sight of the forecourt.
AI chatbot for car dealerships — listings answered, finance handed over.
Adoomi answers from your own listing, warranty, service-plan and part-exchange pages — what trim a car is, what the warranty covers, how you handle a trade-in — 24/7 and in the buyer's own language. It takes the registration and the listing before anyone rings back. It will not tell a buyer a car is unsold, and it will not touch finance: those enquiries go to the person you name.
Answers from your listingsFinance goes to a personEU-hosted, GDPR export
Fig. 01.A · Car dealerships24/7
Evenings, when buyers browse
Your pages
The only source it reads
A person
Takes every finance question
Fig. 02.A · pain quotesThe everyday problem
The listing enquiry lands while the rep is mid-deal
A buyer who has read the same listing all week wants two things settled: is it still here, and what will you give me for mine. That question arrives on a Sunday evening, or while the rep is at a desk with someone signing, so it reaches voicemail or a form nobody opens until Tuesday. Used cars do not wait — a similar car on similar mileage is sitting on another dealer's site within an hour's drive.
Web20:12
“"Is the silver estate still on the forecourt? I could come Saturday."”
Form22:47
“"Interested in the diesel. What would that be monthly with a grand down?"”
PhoneSat
“"What would you give me for a Focus with a full service history?"”
What you get
What comes off the sales floor, and what still needs a rep
02
Takes the part-exchange details, not a valuation
Registration, mileage and the owner's own words about condition, captured for whoever appraises. No figure is offered for a car nobody has seen.
03
Captures the test drive; your team confirms it
Which car, which site, who is driving and the days that suit — captured and passed on. Nothing is booked in the chat window, so no slot is promised that your diary has not agreed.
Question coverage
What buyers ask before they walk onto the forecourt
Trim, mileage, service history, warranty, part-exchange and how your reservation policy works — all answered from the pages you already publish. Nothing is held in the chat window, and finance is captured for a person rather than answered.
Trim and mileageService historyWarranty coverPart-exchange detailsTest-drive requestHow reservations workDelivery or collectionFinance — handed to a person
a
Adoomi
ChatVoice
Does the warranty carry over if I buy it used?
Our warranty page sets out what transfers on a used sale and what it leaves out, so I can read that back to you. Whether your particular car is still inside its term is on the paperwork, which the sales team can check.
And what would the monthly be with a grand down?
Monthly payments are where I stop — I can't give you a figure, a term or a deposit, or say what you'd be accepted for. That's a conversation with the person here who handles finance, and I'll pass the car and your details straight to them.
Warranty coverService historyReservation policy
Type a question…● Voice
Buyer intent
Sales opens an enquiry that already names the car
Dealership enquiries go missing on the same few details. Adoomi asks which listing the buyer is reading, takes the registration and mileage of the car they want to put against it, notes in their own words what condition they say it is in, and asks when they could get to the site. The rep opens an enquiry with a car, a trade-in and a time on it — not a first name and 'interested in the estate'.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
VehicleThe listing the buyer is reading
RegistrationTheir own car, for the appraiser
Part-exchangeMileage and condition, their words
FinanceFlagged, unanswered, to a named person
Contactcaptured@…
4 of 5 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 2208
VehicleThe listing the buyer is reading
RegistrationTheir own car, for the appraiser
Part-exchangeMileage and condition, their words
FinanceFlagged, unanswered, to a named person
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the listing
Which car on the site they are actually asking about
STEP · 02
Take their own car
Registration and mileage, so the appraisal starts somewhere
STEP · 03
Flag the finance
Captured and left unanswered for the person you name
STEP · 04
Hand to the showroom
A brief the rep reads before dialling
Fig. 06.A · after-hoursOut-of-hours
The showroom is dark; the listings are still being read
Used-car shopping happens after tea and at the weekend, with the showroom shut and the phone diverted. Adoomi carries on answering from your listing pages, warranty terms and service-plan page through all of it, takes the registration of whatever is being traded in, and leaves the morning team enquiries with vehicles attached. A finance question at midnight gets an honest handover rather than an invented monthly figure.
19:50
“"Is the estate still there? I could come Saturday."”
Listing read back, sale left for a person
21:05
“"What's my Focus worth against it?"”
Reg and mileage taken for the appraiser
22:40
“"What would the monthly payment be on that?"”
Not answered — sent to your named person
08:00
“Showroom opens”
Every enquiry already has a car on it
Time back
Spec, history and warranty questions come off the sales floor
Every dealership answers the same short list before anyone gets near a deal: what is the mileage, is there a service history, does the warranty transfer, do you take part-exchange, could I see it Saturday. All of that sits on pages you already publish, so the rep stays with the buyer standing in front of them. What still reaches a person is what needed one — a car to appraise, a drive to arrange, a finance enquiry for whoever you named.
Before Adoomi
- The rep is halfway through paperwork when the phone goes about a car on the website.
- Enquiries land as 'interested in the estate', with no trade-in details and no idea when they can visit.
- Nobody is quite sure what they are allowed to say when a buyer asks about monthly payments.
- A Sunday-night message is read on Monday, by which time the buyer has seen one elsewhere.
With Adoomi
- Trim, history and warranty questions are answered off your own listing pages as they land.
- Every enquiry arrives with the listing, the trade-in registration and a day that suits.
- Finance is captured rather than answered, and lands with the person you named for it.
- The first job each morning is reading enquiries, not unpicking voicemail.
Fig. 08.A · controlsTrust & safety
It reads your listings; it does not price finance or promise stock
Two lines are drawn hard. Consumer credit is the first: no monthly figure, no term, no deposit, no lease recommendation, no guess at who gets accepted. The enquiry goes whole to the person you name — an email alert carrying what the buyer typed, or the conversation moving to WhatsApp. Availability is the second. Nothing connects the chat window to your stock list, so a listing is read back as published and left for a person to confirm. Adoomi makes no dealership compliant with anything.
01
Your listings, and nothing else
Answers come from the pages you published and approved. General car knowledge is not a fallback, so nothing plausible-sounding from elsewhere reaches a buyer.
02
Finance stops before it becomes advice
No payment, term, deposit, product or acceptance guess. The enquiry goes whole to the person you named, and no part of that makes a dealership compliant with anything.
03
No car is promised as unsold
Your stock list is not wired to the chat window. Availability is read off your listing as published, with a plain warning that someone still has to check the car is on site.
04
Appraisals need eyes on the car
No trade-in is valued from a description. Registration, mileage and the owner's own words go to your appraiser; photos reach the team only if the buyer sends them after moving to WhatsApp.
05
Yours to approve, and EU-hosted
You read every answer before a buyer does. Conversations are EU-hosted, GDPR export and deletion are available on request, and message content is kept out of the logs.
How it works
How an AI chatbot for car dealerships works.
01
Connect content
Connect the listing, warranty, service-plan and part-exchange pages you already keep current. What you approve is the whole of what it may say — anything outside becomes a handover, not a guess.
02
Add the snippet
Name who takes finance enquiries and who appraises trade-ins, set the address alerts reach, and set the WhatsApp number a buyer can carry on with, their original question travelling across.
03
Test & go live
Read the answers before a buyer does, put your most awkward forecourt question to it, then add one line to your website. Connecting, reviewing and publishing runs to ~10 min.
FAQ
FAQs about AI chatbots for car dealerships.
Finance questions are captured, never answered. The assistant will not quote a monthly figure, a term, a deposit or an APR, and it will not estimate who gets accepted. It takes the car, the question and the contact details to the person you named — that handover is the answer.
Availability is never confirmed in chat, because no stock feed sits behind the window. The assistant reads back what your listing publishes, says plainly that someone has to check the car is still there, and captures the buyer's details so sales can come back with the real answer.
Part-exchange figures need the car in front of an appraiser. The assistant takes the registration, the mileage and the owner's own description of condition, then routes it to whoever appraises. Photos reach your team only if the customer sends them after moving to WhatsApp.
Test drives are captured, not booked. Nothing in the chat window touches a diary, so the assistant collects the car, the site, who is driving and the days that suit, then passes it to the showroom to confirm. No slot is promised that your team has not agreed.
Plans start at £0 a month for 50 message credits, then £8 for 200, £20 for 500 and £75 for 4,000, where one credit is one AI answer. Setup runs to ~10 min: connect your listing and service pages, read the answers it proposes, then add one line to your website.
Sign-off sits with the dealership: nothing goes live until you have read the answers, the declines and the handover routes. Hosting is in the EU, export and deletion are available under GDPR, the chat window sets no tracking cookies, and message content is kept out of the logs.
Why this matters
The rules are set before a buyer opens the chat
None of this is a results claim. One source — the pages you approved. No price, payment or availability invented to fill a gap. Where your pages stop, so does the answer: the buyer's own words go to whoever you named. Each of those is testable on your hardest question before you publish anything.
The hours buyers actually browse
Listing, warranty and service-plan questions answered late in the evening and across the weekend, in the buyer's own language.
The only source it reads
Nothing from the wider used-car trade fills a gap. A question your pages do not settle is passed on rather than answered.
Where every finance question lands
No payment, term or deposit is offered in chat. The enquiry is captured whole and passed to whoever you named for finance.
Start free
Point it at the listings you already keep current
Connect the pages you update whenever a car lands — listings, warranty, service plans, part-exchange policy — then name who takes finance enquiries and where the alerts land. Read the answers before a buyer does, and add one line to your website once the wording is right. The Free plan is £0 with 50 message credits: enough to ask it the question you would least like a buyer to ask.
Reads from your listingsNo part-exchange valuationsFinance handed over, not answered
Fig. 12.A · Car dealershipsExplore
More Automotive chatbots
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- AI chatbot for Detailers / valetersSee how Adoomi handles enquiries for detailers / valeters.
- AI chatbot for Garages / MOT centresSee how Adoomi handles enquiries for garages / mot centres.