Sizes the property first
Bedrooms, bathrooms, house or flat and how often — captured against the inclusion list your pages publish, before anyone talks about money.
Adoomi turns your own visitors into named cleaning enquiries — a contact, a property, what they want doing — 24/7, in their language. For a house it takes bedrooms, bathrooms, how often and how a cleaner gets in; an office contract it confirms you cover, then hands to a person. Each one arrives with you as an email alert; the rate stays yours to give, and DBS or insurance is stated only where you publish it.
Fig. 01.A · Cleaners
Fig. 02.A · pain quotesAn office suite cleaned every evening and a small terrace cleaned fortnightly are different jobs at different prices, and the message that arrives says neither. It lands while the team is mid-job with gloves on, and the enquirer has taken the first quote given before anyone rings back. Commercial work is tighter still: a facilities manager who wants a spec, a caretaker who holds the keys, and a building that empties before it can be cleaned — all compressed into 'can you quote for our offices?'
Bedrooms, bathrooms, house or flat and how often — captured against the inclusion list your pages publish, before anyone talks about money.
Pets and product preferences, parking or a permit, stairs and lifts, and whether anyone is home — without ever taking a key, an alarm code or a door code.
Post-builders, hoarded properties, biohazard, communal blocks and office contracts reach a person, with what the customer wrote carried across.
What a standard visit includes against a deep clean, whether products and equipment come with the cleaner, pet and product preferences, cancellation notice, areas covered and how end-of-tenancy work differs — all of it lifted from the pages you maintain anyway, with the price left to you. An office enquiry brings its own questions: who unlocks after everyone has gone, whether a cleaner signs in at a desk. An office or communal enquiry is confirmed as work you take, then handed to a person.
Adoomi works down the list your coordinator would. Size first — bedrooms, bathrooms, house or flat, which floor, whether there is a lift. Then rhythm: one-off, weekly, fortnightly, deep clean or end-of-tenancy. Then what the enquirer assumes is included, held against your published list, so the oven and the ironing are settled first. Then pets, parking and who is home. An office or communal job skips all of it and reaches a person with what they wrote; keys and alarm codes stay out of chat.
With Adoomi
Fig. 06.A · after-hoursCleaning enquiries arrive in the evening — once the children are down, the night an agent forwards a check-out report. Adoomi answers whatever your pages already settle, at any hour: what a standard visit covers, what a deep clean adds, whether products come with the cleaner, what notice a cancellation needs. It commits to no slot, change-over week least of all. The enquiry reaches whoever you set by email alert, and anyone who would rather speak to someone is passed to WhatsApp.
The same round comes in every week: is the oven included, do you do inside the windows, do you bring your own products and vacuum, will you clean while the house is empty. Every one of those is written on your service pages already, so nobody peels off gloves to answer it. What still needs your coordinator is the part that takes judgement — pricing a property somebody has walked, fitting a move-out into a full change-over week, working out how many visits a post-builders job really needs.
Fig. 08.A · controlsAdoomi quotes nothing on an unsurveyed property — it captures size, frequency and condition, and the number stays yours. It claims nothing about your cleaners: DBS, insurance and eco-certification are stated only where you published them and turned them on; none of that makes you compliant with anything. Pet-safe means what your page says. Post-builders, hoarded properties, biohazard and office work go to a person; keys stay out of chat. Messages are EU-hosted and deletable under GDPR.
What a visit includes, what a deep clean adds, areas covered and cancellation terms are taken from the pages you signed off. Where they are silent, the enquiry is handed on rather than guessed at.
Size, frequency and the state of the property are captured so you can price properly. No hourly figure and no total is offered on a house nobody has seen.
DBS, insurance and eco-certification are stated only where you published them and switched them on. Nothing about your cleaners is asserted by default.
Key handovers, alarm codes and door codes are never taken in the chat window; access is left for your team to arrange. Messages stay in the EU, with no conversation content in logs.
Post-builders, hoarded properties, biohazard, communal blocks and office contracts go straight to a person, with the customer's own message attached.
Prices are not given for a house nobody has seen. Your published packages supply what may be said about what each visit includes; beyond that the assistant captures bedrooms, bathrooms, frequency and the state of the property, then leaves the figure to whoever prices your work.
Checks are stated only where you have published them and turned that on. The assistant never asserts a DBS clearance, an insurance policy or an eco-certification for you, promises no sanitisation beyond your own published spec, and none of this makes a business compliant with anything.
Move-out enquiries are captured, never committed to. The assistant takes the property size, the change-over date in the customer's own words, whether a check-out report is involved and what they expect included — then alerts your team, because only your diary knows if the date works.
Commercial and post-builders enquiries go to a person. The assistant will confirm from your pages that you take that work, then hand the enquiry over rather than scope it — the same route used for hoarded properties, biohazard and communal blocks.
Handover is the point where a person takes over. The assistant lives in the chat window on your website; where your pages do not settle something it passes the customer to WhatsApp with their original question, and emails whoever you set. Photographs can only be sent there, after the handoff.
Message credits are what you pay for: 50 a month at £0, 200 at £8, 500 at £20 and 4,000 at £75. Pointing it at your pages, reading the drafts and pasting a single line into your site comes to ~10 min in total, and nothing goes live unapproved.
How many enquiries become regular cleans stays with your team. What follows is the build, not a projection. Adoomi may answer only from pages you approved, so a service missing from your site gets a straight answer and a handover. An hourly rate and a confirmed slot both come from your team. Your content is re-read on a timetable, and again whenever a page changes, so an inclusion list you tightened last month is not quoted from memory. It works 24/7, in the customer's language.
Inclusion lists, cancellation notice and areas covered are answered from your own pages on a Sunday evening as readily as a Tuesday morning.
Size, frequency and condition are captured so the quote stays yours to give. No hourly rate is guessed at to keep the chat going.
Start without paying, put your own awkward enquiries to it first, and move up to the £8, £20 or £75 plans only when the diary needs the credits.
Give it the pages that already set out what a standard visit includes, what a deep clean adds, the areas you cover and how cancellations work. Say which address takes the email alert, and who picks a customer up on WhatsApp when they would rather type to a person. Then put your own worst enquiry to it — a hoarded flat, a Friday move-out, a question about DBS — and see what it says. Setting up runs ~10 min and the Free plan is £0 with 50 message credits.
Fig. 12.A · Cleaners