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Help
Set it up, and fix it when it breaks
Every guide tells you what it costs before you start, how long it takes, and how you’ll know it worked. If none of them covers your question, email us — a person reads every message.
Get it live
Get your assistant onto your website and answering.
Allowed domains explained
Allowed domains is the short list of websites that may load your bot and get answers from it.
Install Adoomi with Google Tag Manager
The chat bubble live on every page of your site, published from the Google Tag Manager container you already run.
Install Adoomi on Shopify
When you finish, a chat bubble sits on the storefront pages that use your theme.
Install Adoomi on Squarespace
The chat bubble live on every page of your Squarespace site, from one line of code.
Install Adoomi on Webflow
When you finish, a chat bubble sits on every page of your published Webflow site.
Install Adoomi on any website
You'll paste one line of HTML on your site, publish it, and watch the chat bubble go live.
Install Adoomi on Wix
The chat bubble live on every page of your published Wix site, from one line of code.
Install Adoomi on WordPress
The chat bubble live on every page of your WordPress site, from one line of code.
Go live in about 10 minutes
When you finish, a chat bubble sits on your website and answers visitors from your own pages.
The widget isn't showing on your site
You'll find what is stopping the chat bubble and get it answering visitors again.
Teach it your business
Give it the pages, documents and answers it should know.
Add documents to train your bot
When you finish, your PDF, Word file or text file is part of what your bot answers from.
Add your website pages to your bot
When you finish, your bot answers visitors using the pages on your own website.
Your bot isn't answering from a new page
You'll find what is stopping a page being used, and get the bot answering from it.
What the Business info tab does today
By the end you'll know what the four boxes store, and where to put a fact you need your bot to say.
Upload a spreadsheet the bot can search
When you finish, your price list is loaded as a table and your bot answers questions from its rows.
Add FAQs and custom replies
When you are done, your bot answers the questions you pick using the exact words you wrote.
What a knowledge gap is
A knowledge gap is a question your bot met with your fallback message instead of a real answer.
What the Review tab shows you
The Review tab is where you read back what your bot took out of your own pages and files.
Control how it answers
Set what it may say, how it sounds, and when it hands over.
Set your bot's fallback message
One line you write yourself, shown whenever the bot cannot answer and whenever your monthly credits run out.
Set the rules your bot answers by
When you finish, every switch on the Response rules tab is set your way, and you know what each one changes for a visitor.
When the bot hands over to you
Your bot spots a visitor who wants a person, says so in its reply, and shows a WhatsApp button that reaches you.
Choosing a model and what it costs
Every plan can use every model. What changes is what each answer takes out of your credits — one, three or six.
Set how your bot sounds
When you finish, your bot answers in the voice you picked, at roughly the length you picked, on every page it sits on.
Set up the WhatsApp handoff
When you finish, a visitor can tap out of your chat window into WhatsApp with you, with their message already written.
Make it yours
Change how the chat window looks and behaves.
Change your chat widget's colours and look
When you finish, the chat on your website carries your own colours, sits where you want it, and can drop the Powered by line.
Start your bot from a template
A template fills in your bot's role, its tone and the things it must refuse — and replaces whatever was there before.
Handle what it brings you
Read conversations, work the leads, and get alerted.
Show your Calendly times in the chat
When you finish, your bot offers real free times from your Calendly and hands the visitor a link to book one.
What Chat review shows you
Chat review is every conversation your bot has had, with filters that pull out the ones worth reading.
The emails Adoomi sends you
Seven alerts you can switch on and off, three of them already on, and what a normal week of them looks like.
What a handover snapshot holds
The two-line summary that travels with a visitor when they tap through to WhatsApp, and where to read the rest of the chat.
Collect and manage leads
When you finish, your bot asks visitors for their details and every one you get is on a page you can export.
Send bot events to a webhook
When you finish, events like a new lead land in your own system within about a minute, signed so you can tell they came from us.
What it costs
Credits, plans, your Usage page, and what happens when you run out.
Reading your Usage page
You'll know how many credits are left, when they reset, and which bot is spending them.
What happens when credits run out
Your bot stops writing answers, visitors see your own message, and nothing on your site breaks.
What a message credit is
One credit pays for one AI answer, so you can read any plan's credit number as answers.
Developer reference
Connecting Adoomi to other tools? The reference docs cover webhook payloads, the signature header, and the Zapier route step by step. They live on the app domain, alongside your API keys.
Still stuck?
Email hello@adoomi.ai with anything — a question, a problem, or something these pages should answer but don’t. Rather talk it through? Book a 20-minute call and we’ll walk through it with you.