01
Answer listing questions
Parking, EPC rating, council band, chain status — answered straight from the listing copy you already wrote.
AI chatbot for estate agents that books viewings and valuations.
Adoomi sits on the listing page and answers parking, EPC, chain and council-band questions in seconds — then books the viewing while the agency phone is on voicemail.
Website chatWhatsApp readyBroker handover
Fig. 01.A · Estate agents<2s
Reply speed
24/7
Always-on capture
Listing
Page-level answers
Fig. 02.A · pain quotesThe everyday problem
Listing views peak between 8pm and 11pm — the agency phone is dark.
Buyers and vendors browse listings at 9pm: 'is this still available?', 'what's the council band?', 'do you do free valuations?'. The contact form goes to a Monday inbox; the next agent down the high street wins the valuation.
Form21:40
“Is the Pembroke Terrace listing still available and what's the chain?”
WhatsApp22:15
“Do you do free no-obligation valuations on a 3-bed semi?”
PhoneSun
“Council band on the Marlowe Mews flat please?”
What you get
How Adoomi helps estate agents convert listing views into viewings.
02
Qualify the next step
Capture buyer-or-vendor, address of interest, preferred slot and any mortgage flag before the negotiator calls back.
03
Route to the right person
Mortgage to the broker partner, valuation to the in-person team, legal to conveyancing — never the bot's call.
Question coverage
Answer property-buyer questions on the listing page itself.
Routine questions about parking, EPC, council band, chain status, school catchment, viewing slots and valuation process — answered from your own listing copy.
Still availableEPC ratingCouncil bandChain statusSchool catchmentFree valuationsBook a viewingOffer process
a
Adoomi
ChatVoice
Is this property freehold or leasehold?
Freehold. The garden is owned outright; there are no service charges. Want to know the ground rent details on neighbouring leasehold listings?
What's the school catchment for the local primary?
The property falls inside two primary catchments based on last year's allocations. I'll capture your address and a negotiator will confirm the current catchment view.
CatchmentCouncil bandBook viewing
Type a question…● Voice
Buyer intent
Qualify property enquiries before negotiators pick up the phone.
Adoomi turns 'is this still available?' into a structured viewing brief — buyer or vendor, address of interest, preferred slot, mortgage status flagged for the broker — so negotiators see real briefs in the morning.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Buyer or vendorBuyer
Property14 Charlbury Terrace
MortgagePre-approved
SlotSat AM
4 of 4 captured · 0 in progress
With AdoomiNew enquiry · readyViewing 318
Buyer or vendorBuyer
Property14 Charlbury Terrace
MortgagePre-approved
SlotSat AM
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Confirm intent
Buyer, vendor, tenant or landlord
STEP · 02
Pin the property
Address of interest and bedroom count
STEP · 03
Flag the broker
Mortgage status acknowledged for routing
STEP · 04
Route to negotiator
Clean brief to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Book Saturday-evening valuations while the office is dark.
Most listing browsers compare agents in the evening. Adoomi answers parking, EPC, council-band and chain questions from the listing copy and captures the next-step (viewing, valuation, callback) for the morning team.
20:40
“Is Charlbury Terrace still available?”
Confirmed, viewing pencilled
21:15
“Free valuation on a 3-bed semi?”
Captured, routed for callback
22:30
“What's the council band on Marlowe Mews?”
Answered from listing copy
08:00
“Morning negotiator queue”
Four briefs, all qualified
Time back
Stop answering the same five property questions on every listing.
Parking, EPC, council band, school catchment and chain-status questions get answered from the listing copy — negotiators only handle the enquiries that actually need a person.
Before Adoomi
- Same five property questions repeated on every listing.
- 9pm contact-form enquiries lost in a Monday triage.
- Valuation requests arrive without address or property type.
- Mortgage and legal questions clog the negotiator inbox.
With Adoomi
- Listing questions answered from your own copy in seconds.
- Viewings and valuations captured across chat and WhatsApp.
- Broker and conveyancing partners get clean briefs, not vague DMs.
- Negotiators see qualified enquiries before they call back.
Fig. 08.A · controlsTrust & safety
Property answered — mortgage, valuation and legal always to a person.
The bot answers what the listing says about parking, EPC, council band and chain. Mortgage, valuation, legal-on-tenancy and offer-negotiation questions are escalated to a person or a broker partner immediately.
01
Grounded answers
Responses come from your listing copy, valuation process and partner-routing rules — never invented.
02
No mortgage advice
Mortgage questions always route to your broker partner or in-house adviser — the bot stays out.
03
Valuations to a person
Valuations are always an in-person job. The bot books the slot but never quotes a value.
04
Legal stays human
Tenancy, disputes and contract questions are always routed to conveyancing — never answered in chat.
05
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for estate agents works.
01
Connect content
Train Adoomi on your live listings, valuation process, viewing-slot rules and broker-partner routing.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever buyers and vendors compare agents.
03
Test & go live
Review qualified briefs, hand mortgage and legal questions to a person, refine answers over time.
FAQ
FAQs about AI chatbots for estate agents.
No. Mortgage questions always route to your broker partner or in-house mortgage adviser. The bot can answer general process questions only.
Why this matters
Built for the way independent agencies actually work.
Directional benchmarks from the platform, not guaranteed outcomes for every agency.
Reply speed
Listing-level questions answered instantly when trained on your live property pages.
Coverage
Captures evening and weekend enquiries when the office is shut — across the channels you've connected.
Negotiator-ready
Sales team sees buyer/vendor, address and mortgage status instead of starting from a vague form fill.
Start free
Stop losing 9pm listing views to the next agency on the high street.
Show Adoomi your listings, valuation process and broker partner. We'll shape an assistant that books viewings and valuations while the office is dark, and hands negotiators a clean brief by morning.
No mortgage adviceValuations to a personGrounded answers
Fig. 12.A · Estate agentsExplore
More Property and Real Estate chatbots
- AI chatbot for Letting agentsSee how Adoomi handles enquiries for letting agents.
- AI chatbot for Property managementSee how Adoomi handles enquiries for property management.
- AI chatbot for Serviced accommodationSee how Adoomi handles enquiries for serviced accommodation.