01
Answer cover, sector and process questions from pages
Which sectors you cover, the types of cover you arrange and how the quote process works — answered from your own pages so brokers stay on live cases.
AI chatbot for insurance brokers that captures quote enquiries.
Answer cover-area, sector and process questions from your own pages so the broker team only handles enquiries that need regulated advice — never specific policy recommendations and never quote outcomes.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Insurance brokers<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Same sector-cover and policy-type questions repeat dozens of times a week
Prospective clients ask whether you cover their sector or situation — commercial, professional indemnity, fleet, landlords, high-net-worth — at evenings and weekends, and the broker team is on the phone with existing clients during the day.
Web07:42
“Do you cover construction, IT contractors, hospitality or fleet?”
WhatsApp21:15
“What types of cover do you arrange (PI, EL, PL, cyber, D&O, business interruption)?”
IG DMSun
“Are you whole-of-market or panel?”
What you get
How Adoomi helps insurance brokers answer enquiries without the bottleneck.
02
Qualify quote enquiries with sector and cover type
Sector, turnover and cover type captured upfront, so the broker calls back once with the right questions instead of starting cold.
03
Send advice and quotes to a broker, not the bot
Specific policy suitability and premium quotes go to an FCA-authorised broker — the bot captures the enquiry but never advises.
Question coverage
What businesses ask before they request a quote
Sectors covered, types of cover, whole-of-market vs panel and the quote process — answered from your own pages, with advice and quotes routed to a broker.
Sectors coveredTypes of coverWhole-of-marketQuote processClaims advocacyFCA statusBook a call
a
Adoomi
ChatVoice
How does the quote process work and how long does it take?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Do you handle claims advocacy if something goes wrong?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
Sectors coveredTypes of coverQuote process
Type a question…● Voice
Buyer intent
From a cover question to a captured quote enquiry
Adoomi turns vague enquiries into structured leads — the right fields captured for insurance brokers, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
SectorConstruction
Turnover£2m
Cover typePI + EL
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 5459
SectorConstruction
Turnover£2m
Cover typePI + EL
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Cover and sector questions answered before prospects email.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“Do you cover construction firms?”
Answered from page
21:15
“What types of cover do you arrange?”
Captured + queued
22:30
“Which policy is right for me?”
Routed to a broker
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same cover and process questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Same sector-cover and policy-type questions repeat dozens of times a week.
- Quote enquiries arrive at evenings and weekends.
- Specific policy-recommendation questions arrive in routine enquiry inboxes and need a broker.
- Whole-of-market vs panel questions stall enquiries when prospects can't find a clear answer.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
Quotes and advice go to a broker, never the bot
The bot only answers what your published pages say. It never recommends a policy or quotes a premium — those go to an FCA-authorised broker. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published insurance brokers pages — never invented.
02
Escalation rules
Quote, premium and policy-suitability questions go to an FCA-authorised broker — the bot captures but never advises.
03
No off-policy claims
The bot never recommends a policy, quotes a premium or predicts a claim outcome — regulated advice is the FCA's territory.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for insurance brokers works.
01
Connect content
Train Adoomi on your insurance brokers pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for insurance brokers.
Yes — it answers 'do you cover construction, IT contractors or fleet' from your own pages and captures sector, turnover and cover type so the right broker calls back.
Why this matters
Built for the way insurance brokers actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every insurance broker.
Reply speed
Routine insurance brokers questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Put Adoomi to work on your quote enquiries.
Start free and point Adoomi at your pages. See it answer cover, sector and process questions and capture quote enquiries while the team's on live cases. No card needed.
No card neededLive in about a weekCancel anytime
Fig. 12.A · Insurance brokersExplore
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- AI chatbot for Mortgage brokersSee how Adoomi handles enquiries for mortgage brokers.