Workflows

Product, service and order questions answered from approved content.

Help customers understand products, services, policies and order-related information that already exists in your business content.

What it does

Built for the questions customers ask before they contact you.

01

Explains what customers can buy or book

The assistant can answer common questions about products, services, packages and eligibility.

02

Clarifies policies and next steps

Returns, preparation, delivery, appointment and order-status guidance can be answered when your content supports it.

03

Hands off unsupported requests

If the assistant cannot verify the answer, it captures the question for a human rather than improvising.

Launch

Put this feature behind real customer conversations.

Adoomi starts with your public business knowledge and routes the moments that need a person to your team.

Build mine for free