By industry

Healthcare

Clinics, practices, allied health
Dental practices
Fees, appointments, treatment FAQs answered 24/7.
Physiotherapy clinics
Lead qualification + therapy queries handled instantly.
Private GP clinics
Triage common questions and route to staff when it matters.
Veterinary
Pricing, care basics and boundaries, on every page.
Psychologists & therapy
Sensitive intake flows with safe escalation rules.
Cosmetic clinics
Consultation enquiries and treatment scope, answered safely.
Pharmacies
OTC, vaccines and Pharmacy First questions, pharmacist-routed.
Don't see your industry? Talk to us →Browse all solutions →
Car dealershipsCar rentalDetailers & valetersGarages & MOT centresFashion retailersFurniture storesPet storesJewellersPlumbersElectriciansHVAC & heating engineersCleanersLandscapers & gardenersRoofersHotels & guest housesRestaurantsCafésGyms & wellness studiosTour operatorsEstate agentsLetting agentsProperty managementServiced accommodationAccountantsLaw firmsInsurance brokersMortgage brokersRecruitment agenciesPrivate schoolsNurseriesChildren's activity clubsTraining providersTutoring centresCharitiesMuseums & attractionsReligious & community centresSports clubs
Platform

Channels

Where Adoomi shows up
Website chatbot
Drop-in chat for any site or CMS.
WhatsApp handoff
Continue human handoffs through a configured number.
AI phone agent (waitlist)
Not live yet — join the waitlist for updates.
Email alerts
Escalate important enquiries to the right teammate.
New to Adoomi? Talk to us →Browse all product features →
Knowledge syncGuardrailsVoice & toneMultilingual setupBookingsLead captureOrder and product answersIntegrations directoryConversation reviewKnowledge gapsHelpfulness signals
Learn & build

Help Center

Setup & how-tos
Getting started
Connect your site and go live in minutes.
Channel setup
Website chat, WhatsApp handoff and email alerts — how the handoff is set up.
Tuning your assistant
Set how your assistant sounds, without loosening its guardrails.
Need help getting started? Talk to us →Browse all resources →
For clinic ownersFor e-commerce opsFor tradesAI receptionist for plumbersAI receptionist for electriciansAI receptionist for dental practices
All guides(35)

Get it live

Install Adoomi with Google Tag Manager

The chat bubble live on every page of your site, published from the Google Tag Manager container you already run.

Before you start

  • Your bot's Status is active How to check
  • Your website's address is in Allowed domains (comma-separated) How to check
  • Your website already carries its Google Tag Manager container code
  • Your Google account can edit and publish that container

About 10 minutes. You’ll do four things:

  1. copy the line
  2. make a Custom HTML tag
  3. publish the container
  4. check it's live

Adoomi has no tag template in Google Tag Manager. There is nothing to look for in the template gallery. What you do instead is put our one <script> line inside a Custom HTML tag, fire it on every page, and publish the container.

The names in bold below in the Google Tag Manager stages are Google's own, so they match what you see in the container. Take this route only if Google Tag Manager already runs on your site. If it does not, pasting the line straight into your site's HTML is fewer steps and one less thing to keep working.

OptionBest for
Google Tag ManagerThe container is already on every page, and whoever handles your marketing tags would rather this lived beside them.
The snippet, pasted into your siteYou can edit the site's HTML or use its code box. Nothing else has to be published for the bubble to appear.

Copy your snippet

  1. In the left sidebar click Bots, then click your bot's row.

  2. In the bot sidebar, under Go live, click Install.

  3. In the Install code card, stay on the Generic <script> tab.

  4. Click Copy.

    The button reads Copied for a moment.

Create the Custom HTML tag

  1. In Google Tag Manager, open the container for your website.

  2. In the left-hand menu, click Tags.

  3. Click New.

  4. Click Tag Configuration.

  5. Choose Custom HTML from the list of tag types.

  6. Paste the snippet into the HTML box.

    Paste it exactly as you copied it, <script> tag and all.

Fire it on every page and save

  1. Under the tag, click Triggering.

  2. Choose All Pages.

    Any narrower trigger puts the bubble on some pages and not others.

  3. At the top of the page, replace Untitled Tag with a name you will recognise later.

    Something like Adoomi chat widget does the job.

  4. Click Save.

Publish the container

  1. In the top right, click Submit.

  2. Click Publish.

    Name the version first if you keep a record of container changes.

Check it's live

  1. Open your website in a new browser tab.

  2. Look at the bottom-right corner of the page.

    The chat bubble sits there, unless you moved it in Appearance.

  3. Go back to your dashboard.

    Loading your own site is what tells us the snippet is in place, so do it in this order.

If it didn’t work

I published the tag but there's no bubble on my site

Check
Open your site, right-click the page, choose View page source, and search that text for gtm.js.
Fix
No gtm.js means the container is not on that page, and a tag cannot fire where the container is not installed. Add the container code to your site, or skip Google Tag Manager and paste our line straight into the site's footer instead.
Resolved when
gtm.js and the bubble both show up on the page.

The tag never fires

Check
In Google Tag Manager, click Preview, load your website in the window it opens, and look at the tag list.
Fix
If your tag sits under Tags Not Fired, the trigger is too narrow. Open the tag, click Triggering, choose All Pages, click Save, then Submit and Publish again.
Resolved when
The tag appears under Tags Fired in Preview, and the bubble is on the page.

Our consent tool is blocking the tag

Check
In Preview, check whether the tag stays unfired while consent is pending.
Fix
The tag fires once your consent tool allows it, which is a setting on your side. It may help to know what the chat window does: it sets no cookies and keeps nothing in the browser's local storage, and a conversation lives in that one tab until it closes. If you would rather not route it through consent tooling at all, paste our line straight into the site.
Resolved when
The tag fires and the bubble appears.

There are two chat bubbles on my site

Check
Search the page source for widget.js. You will find it twice.
Fix
The line is running from Google Tag Manager and from the site's own HTML. Pick one route and remove the other, then publish the container again if you removed the tag.
Resolved when
One bubble in the corner.

My dashboard still says Not installed yet

Check
Compare the address in Allowed domains (comma-separated) with the address in your browser bar when you visit your site.
Fix
Make them match, click Save, then open your live site in a new tab. We only see the install when a page on an allowed domain loads the snippet — localhost never counts, even if you allow it. If it still will not turn over, email hello@adoomi.ai with your website address and your container ID.
Resolved when
The top bar shows Live on your site.

What this can’t do

  • There is no Adoomi tag template in Google Tag Manager — the install is a Custom HTML tag holding our <script> line.
  • Tags only fire on pages that already carry the container code — pages without it get no bubble.
  • Saving a tag changes nothing until the container is published.
  • A consent tool that holds back Custom HTML tags also holds back the bubble until the tag is allowed.

Next steps