01
Answer reception load
Opening times, NHS / private mix, hygienist pricing, new-patient registration — answered from your own pages, never invented.
AI chatbot for dental practices that answers reception — never clinical.
Adoomi answers opening times, NHS / private mix, hygienist pricing, new-patient registration and prep questions from your own practice pages — and routes anything close to pain, symptoms or medication straight to the clinical team.
GDPR alignedPatient-data safeNo clinical adviceEU-hosted
Fig. 01.A · Dental practices24/7
Patient enquiry capture
+24
after-hours / week, pilot
~3 hrs
Reception time back / day
Fig. 02.A · pain quotesThe everyday problem
Reception phone constantly engaged with the same five routine questions while the dentist is with patients.
Prospective patients ask hours, NHS availability, hygienist pricing, prep and registration at 7-9pm and Saturday afternoons. Reception is on a chair-side call or with a walk-in — the phone goes to voicemail. The patient calls the practice next door.
Web08:31
“Are you taking new patients?”
IG DM08:33
“Do you do same-day emergencies?”
Email08:41
“How much is Invisalign?”
What you get
How Adoomi helps dental practices answer reception load without the queue.
02
Capture new-patient enquiries
Reason, urgency, insurance and preferred slot — captured before reception calls back, so the call happens once.
03
Escalate clinical
Pain, swelling, medication and X-ray questions always route to the clinical team with a safety-net message. Never the bot to opine.
Question coverage
Answer prospective-patient questions on the practice page itself.
Routine questions about opening times, NHS availability, hygienist pricing, registration, prep, rebooks and insurance — answered from your own practice pages.
Opening hoursNHS or privateHygienist pricingEmergency slotsNew-patient registrationRebookingWhat to bring
a
Adoomi
ChatVoice
Are you taking new patients?
Yes — next available new-patient consult is Tuesday at 10:30. Want me to capture your details?
How much for Invisalign?
Invisalign starts at £2,950. The exact price depends on case complexity — we’ll confirm at consult.
Book new-patient consultEmergency today?Speak to reception
Type a question…● Voice
Buyer intent
Capture reason, urgency, insurance and preferred slot before reception calls back.
Adoomi turns "are you taking new patients?" into a structured new-patient enquiry — reason for visit, urgency window, insurance carrier, weekday/evening preference, contact — so reception calls once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
ReasonNew patient · checkup
UrgencyWithin 2 weeks
PreferredWeekday morning
InsuranceBupa
Contactj.alvarez@…
4 of 5 captured · 1 in progress
With AdoomiNew enquiry · ready#NP-4821
ReasonNew patient · checkup
UrgencyWithin 2 weeks
PreferredWeekday morning
InsuranceBupa
Contactj.alvarez@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Patient asks
"Are you taking new patients?"
STEP · 02
Adoomi qualifies
Reason, urgency, insurance, contact
STEP · 03
Structured summary
Clean enquiry with full context
STEP · 04
Lands in your inbox
Practice admin or PMS
Fig. 06.A · after-hoursOut-of-hours
Answer prep questions at 9pm and capture new-patient enquiries at 8am Sunday.
Most non-clinical enquiries land between 7pm-10pm and on weekends after the practice closes. Adoomi answers hours, NHS / private mix, hygienist pricing and prep instructions from your published pages and queues a clean enquiry for the morning reception team.
Tue · 21:14
“Are you taking new patients?”
Answered · callback booked
Thu · 22:48
“How much is Invisalign?”
Answered from /treatments
Sat · 09:32
“Can I cancel Monday’s appointment?”
Captured · awaiting reception
Sun · 19:05
“Emergency — chipped tooth?”
Captured · escalated
Time back
Stop fielding the same hours-and-prep questions all morning.
Routine questions about opening times, NHS availability, hygienist pricing, prep instructions, new-patient registration and what-to-bring get answered from your own pages. Reception only handles enquiries that actually need a person — never clinical ones.
Before Adoomi
- Reception fielding the same new-patient, fee and availability questions all morning
- Patients waiting on hold while staff finish dictation
- Out-of-hours enquiries lost to voicemail
- Inboxes full of vague “Is this open?” messages
With Adoomi
- Adoomi answers new-patient, fees and treatment questions instantly
- Pricing and policy answers from your approved content only
- After-hours enquiries captured with full context for reception
- Your team only sees enquiries that genuinely need a human
Fig. 08.A · controlsTrust & safety
Hard line on clinical. Reception only handles judgement calls.
The bot answers what your practice page says about hours, services, fees and process. Pain, swelling, broken teeth, bleeding, infections, medication, X-ray interpretation and specific treatment plans always escalate to the clinical team with a safety-net message. You see and edit every answer before it goes live.
01
No diagnosis or advice
Adoomi explains services and signposts — it never assesses symptoms or replaces a clinician.
02
Approved content only
Answers come from your website, FAQs and policies — nothing invented.
03
Clear human handover
Sensitive or clinical queries go straight to your team with full context.
04
Patient-data safe
Privacy-by-design, role-based access and configurable retention rules.
05
EU-hosted, audit logged
GDPR-aligned by default; every conversation is audit logged.
How it works
How an AI chatbot for dental practices works.
01
Connect content
Train Adoomi on your practice pages, NHS / private mix, fees, hygienist info and registration process.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever prospective patients ask.
03
Test & go live
Review structured enquiries, hand clinical to the team, refine answers over time.
FAQ
FAQs about AI chatbots for dental practices.
No. Pain, swelling, broken teeth, medication and X-ray questions always escalate to the clinical team. The bot is a receptionist, not a clinician.
Why this matters
Built for routine reception load, not the clinical chair.
Directional benchmarks from the platform, not guaranteed outcomes for every practice.
More likely to qualify a lead
When firms reply within an hour vs. waiting longer (HBR).
Repeat phone enquiries
In dental pilot — same routine questions answered in chat.
After-hours enquiries / week
Captured with full context by Adoomi in dental pilot.
Start free
Take routine reception load off the team so they can focus on patients in the room.
Show Adoomi your practice pages, fees, NHS / private mix, hygienist info and registration process. We will shape a receptionist that answers the routine and routes the clinical — so reception can focus on the patients already in front of them.
Live in 10 minNo card required14-day trial
Fig. 12.A · Dental practicesExplore
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- AI chatbot for Physiotherapy clinicsSee how Adoomi handles enquiries for physiotherapy clinics.