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AI chatbot for automotive — stock, service and quote enquiries.

Forecourt, service desk, valeting bay and hire counter share one problem: the enquiry arrives while every hand is already busy. Adoomi answers from your own stock, servicing, valeting and hire pages — what a service tier covers, who can hire what, what a full valet includes — 24/7 and in the customer's language. It takes the registration or the hire dates before anyone rings back, and it stops at finance: those enquiries go to a named person, never to a recommendation.

Answers from your pagesNo finance adviceReg taken up front
Fig. 01.A · Automotive
Instant
Replies while the ramp is busy
24/7
Evening and weekend browsers
Grounded
Only your stock and service pages
Fig. 02.A · pain quotes
The everyday problem

Motor enquiries arrive mid-deal, mid-service and mid-polish

A buyer who has found the right listing wants to know today whether it is still on the forecourt; a driver with a warning light wants to know whether you can look at it this week. Both ring while the sales floor is mid-deal and the ramp is occupied, so both reach voicemail. Motor enquiries go off faster than most: the same model is listed elsewhere, the hire desk along the concourse replies first, and the MOT gets booked at the chain garage instead.

Web07:42
"Is the diesel estate from your listings still there? I can come today."
WhatsApp21:15
"MOT's due and there's a grinding noise on left turns. Any slots this week?"
IG DMSun
"Am I old enough to hire the estate, and how much deposit do you hold?"
What you get

What comes off the forecourt, the service desk and the valeting bay.

01

Answers the availability question

Specification, mileage, trim, service tiers, valet packages and hire terms answered from your own pages — with availability flagged for a human to confirm unless a live stock feed backs it.

02

Takes the reg before the call-back

Registration, mileage, MOT due date and fault description for the workshop; class, dates, branch and driver age for the hire desk — captured while the team is still busy.

03

Stops at the finance line

Finance and lease questions are captured in full and passed to a named person — never answered with a product recommendation, a term, a deposit or a likely-acceptance guess.

Question coverage

What motor customers ask before they ever ring you.

Stock, servicing, valeting and hire — the routine ones answered off the pages you already publish, the finance ones handed straight to a person.

Is it still available?Test drive bookingPart-exchangeMOT due dateService tiersValet packagesHire eligibilityDeposit and fuel policy
a
Adoomi
Speaking introduction
ChatVoice
My MOT's due and there's a grinding noise on left turns.
I can take your reg and preferred days for the MOT and pass them to the service desk — can I take the registration and mileage? The noise I'll pass to a service advisor rather than guess at, and they'll ring you before the car comes in.
What's in a full valet, and could you do it the same day?
Our valeting page lists what the full valet covers, and I can take the days that suit you. Same-day depends on the bay, so I'll have the team confirm rather than promise it — shall I pass your details through?
Part-exchangeService tiersFuel policyCourtesy car
Type a question… Voice
Buyer intent

A registration, a listing or a set of hire dates — taken before the call-back

Motor enquiries are cheap to answer and expensive to chase, because the missing detail is always the same one. Adoomi asks for the registration and mileage before a service enquiry reaches the diary, the listing before a sales enquiry reaches a rep, and the pickup branch, dates and driver age before a hire enquiry reaches the counter. Your team opens an enquiry that already says which vehicle, when, and how to reach the customer — so the call happens once rather than as a round of voicemail tag.

Without Adoomi
Vague enquiries, no context.
Your team chases the basics before they can reply.
Adoomi qualifies in chat
a
Adoomi
Capturing context
Enquiry typeMOT and service booking
VehicleRegistration, make and mileage
TimingPreferred slot this week
Contactcaptured@…
3 of 4 captured · 1 in progress
With Adoomi
New enquiry · readyEnq 7835
Enquiry typeMOT and service booking
VehicleRegistration, make and mileage
TimingPreferred slot this week
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Name the job
Sales, service, valet or hire
STEP · 02
Take the vehicle
Registration, make and mileage, or the hire dates
STEP · 03
Fix the timing
Preferred slot, and how soon they need it
STEP · 04
Route it
Finance to a named person, bookings to the desk
Fig. 06.A · after-hours
Out-of-hours

Sofa browsing at night, forecourt walking on Sunday

Car buying happens in the evening on a sofa and at the weekend on a forecourt with the showroom shut. Adoomi keeps working those hours off your own pages — opening times, what each service tier covers, hire eligibility, whether you take part-exchange — and hands the morning team a proper enquiry rather than a name and a shrug. Where a question needs a car checked on the ground or a finance conversation with a person, it says so plainly and routes it to whoever opens up.

20:40
"Is the estate still on the forecourt?"
Listing confirmed, sale flagged for check
21:15
"MOT's due — can you fit me in Thursday?"
Reg taken, slot request queued
22:30
"What finance would I get on it?"
Stopped — routed to the sales manager
08:00
Morning queue opens
Briefed enquiries, no voicemail to unpick
Time back

The repeat questions come off the phone; the diary keeps the rest

Every motor business answers the same short list all day: are you open Saturday, do you do MOTs while I wait, what is included in a full valet, can I take one out for a test drive. Those all come off pages you already have, so the service advisor stays at the desk and the detailer stays over the paintwork. What gets through to a person is what genuinely needed one — a part-exchange to appraise, a noise to listen to, a finance conversation to have properly.

Before Adoomi
  • The showroom phone rings about a listing while the rep is mid-deal with someone standing in front of them.
  • Service enquiries arrive with no registration, no mileage and no MOT date, so each one starts with a call back to ask.
  • Finance questions get half-answered by whoever picks up, or not answered at all until Monday.
  • Evening and Sunday enquiries sit in voicemail while the same model gets booked in elsewhere.
With Adoomi
  • Stock, servicing, valeting and hire questions get answered off your own pages the moment they land.
  • Bookings arrive with the registration, the mileage and the preferred slot already on them.
  • Finance enquiries land with a named person, captured in full and answered by a human.
  • The team opens a queue of briefed enquiries instead of a voicemail backlog.
Fig. 08.A · controls
Trust & safety

It talks stock, servicing and hire terms — it does not talk finance

The line is drawn where consumer credit begins. Adoomi describes what your pages say you offer, but it will not recommend a finance or lease product, suggest a term or deposit, or say what someone is likely to be accepted for — that becomes a handover to the person you name. Nor will it promise a car is still on the forecourt — no live stock feed sits behind the chat window, so it answers what your listings publish, says availability needs confirming and captures the interest. None of this makes a dealership compliant with anything.

01

Only your stock and service pages

Answers are drawn from the pages you published and signed off. Nothing from outside that content fills a gap, however plausible it might sound.

02

The finance line is hard

No product recommendation, no term, no deposit, no likely-acceptance guess. The enquiry is captured in full and passed to the person you named.

03

No stock promise without a feed

Unless a live inventory feed backs it, availability is flagged for a human to confirm rather than stated — the car that sold on Saturday is not promised on Sunday.

04

You approve it before anyone sees it

Every answer is yours to check and change before go-live, and nothing shifts afterwards on its own. Conversations are EU-hosted with GDPR export and deletion.

How it works

How an AI chatbot for automotive works.

01
Connect content
Connect your stock, servicing, valeting and hire pages. Approving those sets the limit of what it can say; anything outside them becomes a handover instead of an answer.
02
Add the snippet
Set the routes: finance enquiries to a named person, bookings to the service desk, and a WhatsApp number that carries the conversation on with the original question attached.
03
Test & go live
Read the answers before customers do, refine anything you dislike, and add one line to your website once you are happy with what it says.
FAQ

FAQs about AI chatbots for automotive.

Car dealerships, garages and MOT centres, detailers and valeters, and car rental get separate pages here, each built around the enquiries that trade really receives — part-exchange and test drives, registrations and cambelt intervals, paint correction, driver age and deposit holds.

Why this matters

Built around the enquiry, not bolted onto the stock list

Most motor chatbots are a search box wearing a chat window — they try to be the stock list, and fall over the moment somebody asks about a cambelt or a second driver. Adoomi works the other way round: it lives on the page the customer is already reading, replies from what you have published there, and turns the conversation into a booked slot or a briefed call-back. Those behaviours are built in by design, not promised — one source, no invented price, and a handover wherever your content runs out. The guardrails and handoff page under Product shows that flow end to end — including the WhatsApp handoff that carries the customer’s original words to your team.

Replies while the ramp is busy

Stock, service-tier, valeting and hire questions worked straight off your own listings and service pages, day or night, in the customer's own language.

Evening and weekend cover

Captures the sofa-browsing enquiry and the Sunday forecourt visit across website chat and WhatsApp, with the original question carried across.

Finance goes to a person

A finance or lease question is never answered with a recommendation — it is captured with the vehicle and contact details and handed to whoever you named.

Start free

Show us your stock pages, your service ladder and your hire terms

Point Adoomi at the pages you already keep current, decide who takes finance enquiries and who takes anything your content does not settle, then read the answers before a customer does. Connect the site, review it, add one line to your website; that is ~10 min all in. The Free plan costs £0 and includes 50 message credits — enough to try your most awkward forecourt question before a buyer does.

No invented pricesFinance to a named personYou approve every answer
Fig. 12.A · Automotive