CustomerBonjour, je suis à Lille — est-ce que vous ouvrez le samedi ? [French: Hello, I'm in Lille — are you open on Saturday?]
AdoomiOui, nous sommes ouverts le samedi. Si vous souhaitez réserver un créneau, je peux transmettre votre demande à l'équipe. [The assistant replies in French, from the business's English opening-hours page: Yes, we're open on Saturday. If you'd like to book a slot, I can pass your request to the team.]
CustomerDzień dobry, ile kosztuje pierwsza wizyta? [Polish: Hello, how much does a first appointment cost?]
AdoomiNie mam potwierdzonej ceny w zatwierdzonych materiałach, więc jej nie podam. Mogę przekazać pytanie zespołowi — proszę zostawić imię i adres e-mail. [In Polish: I don't have a confirmed price in the approved content, so I won't quote one. I can pass the question to the team — please leave your name and email.]
Your teamWhatsApp handoff: the customer's original Polish message arrives with the name and email captured in the chat. The text reaches the team as the customer wrote it — replying in Polish is the team's job, not the assistant's.
Both replies work off the same English-language pages the business already publishes: Adoomi answered in French from the English page. The price question was refused in Polish exactly as it would have been in English, because no approved price existed to quote.