01
Answer fee, vaccination and registration questions
Consultation fees, vaccination schedules, registration and pet passports — answered from your own pages so reception stays off the phone.
AI chatbot for veterinary practices that captures consultation enquiries.
Answer consultation-fee, vaccination, registration and pet-passport questions from your own pages so reception only handles enquiries that need a vet — never clinical advice, never emergency triage, never specific prescription guidance.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Veterinary practices<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Same fee, vaccination and registration questions repeat dozens of times a week
Pet owners ask about consultation fees, vaccination schedules, pet-passport requirements and 'do you take new clients' — exactly while the vet is in surgery and reception is on a call.
Web07:42
“Are you taking new clients and how do I register my pet?”
WhatsApp21:15
“How much is a consultation and what does it cover?”
IG DMSun
“What vaccinations does my puppy need?”
What you get
How Adoomi helps veterinary practices answer enquiries without the bottleneck.
02
Capture booking enquiries with pet and reason
Pet name, age and reason for visit captured upfront, so reception books the right slot once instead of catching owners at the counter.
03
Send symptoms and emergencies to a vet, fast
Sick-pet and emergency questions go to the vet on call or your out-of-hours service — the bot never diagnoses or triages.
Question coverage
What pet owners ask before they register
Registration, fees, vaccinations, pet passports and wellness plans — answered from your own pages, with symptoms and emergencies signposted to a vet.
New clientsConsultation feeVaccinationsPet passportsWellness plansOut-of-hoursProcedures
a
Adoomi
ChatVoice
Do you do pet-passport travel certificates and what's the process?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Do you offer insurance plans or wellness plans?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
New clientsConsultation feeVaccinations
Type a question…● Voice
Buyer intent
From a registration question to a captured booking
Adoomi turns vague enquiries into structured leads — the right fields captured for veterinary practices, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
PetDog (Bella)
Age3 years
ReasonAnnual vaccines
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 3190
PetDog (Bella)
Age3 years
ReasonAnnual vaccines
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Consultation enquiries captured while the vet is in surgery — emergencies always signposted.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“Are you taking new clients?”
Answered from page
21:15
“How much is a consultation?”
Captured + queued
22:30
“My dog has been vomiting all night”
Signposted to out-of-hours
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same fee and vaccination questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Same fee, vaccination and registration questions repeat dozens of times a week.
- Consultation booking enquiries arrive at evenings and weekends.
- Emergency triage questions arrive in routine enquiry inboxes and need immediate signposting.
- Pet-passport timing is detailed and needs consistent answers.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
No diagnosis or emergency triage — that's the vet
The bot only answers what your published pages say. It never diagnoses, triages a sick pet or advises on medication — those go to a vet, and emergencies are signposted to your out-of-hours service. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published veterinary practices pages — never invented.
02
Escalation rules
Sick-pet, symptom and emergency questions go straight to a vet or your out-of-hours service — never handled in chat.
03
No off-policy claims
As an RCVS-registered practice would expect, the bot never diagnoses, triages a pet or advises on medication.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for veterinary practices works.
01
Connect content
Train Adoomi on your veterinary practices pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for veterinary practices.
Yes — new-client registration, consultation fees and published vaccination info are answered from your practice pages, even during Monday's phone rush.
Why this matters
Built for the way veterinary practices actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every veterinary practice.
Reply speed
Routine veterinary practices questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Let Adoomi capture bookings 24/7 — emergencies signposted.
Start free and point Adoomi at your pages. See it answer fee, vaccination and registration questions and capture booking enquiries while the vet is in surgery. No card needed.
No card neededLive in about a weekCancel anytime
Fig. 12.A · Veterinary practicesExplore
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