01
Answer hours, menu and dietary questions from page
Opening hours, what's on today and which items are tagged vegan or gluten-free — answered from your menu page so the team stays on the bar.
AI chatbot for cafés that answers hours, menu and allergen questions.
Answer hours, menu items, dietary tags, takeaway, dog-policy and wifi questions from your own menu page so the team only handles the messages that actually need a person — and never invent allergen confirmation.
Source-groundedAfter-hours captureLead qualification
Fig. 01.A · Cafes<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Phone goes to voicemail during the breakfast and lunch rush
Customers ask the same five hours-menu-allergen-wifi-dog questions all morning while the team is on the bar — calls go to voicemail and DMs sit unread until after lunch.
Web07:42
“What time do you open weekdays and weekends?”
WhatsApp21:15
“What's on the breakfast / lunch menu today?”
IG DMSun
“Do you have vegan, gluten-free or dairy-free options?”
What you get
How Adoomi helps cafés answer enquiries without the bottleneck.
02
Confirm allergens only from your kitchen, never invented
The bot shares your published allergen info and, for anything not tagged, hands the question to the kitchen instead of guessing.
03
Capture brunch and booking DMs before they go cold
Party size, date and dietary flags collected from web chat and Instagram, so weekend booking DMs don't sit unread until Monday.
Question coverage
What customers actually ask before they visit
Hours, menu, dietary tags, dog policy, wifi and bookings — answered from your own menu page, with allergen confirmation and bookings handled by a person.
Opening hoursMenuDietary optionsAllergensDog-friendlyWifiBookings
a
Adoomi
ChatVoice
Can I confirm whether the banana bread is gluten-free?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Are you dog-friendly and do you allow buggies?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
Opening hoursMenuDietary
Type a question…● Voice
Buyer intent
From a menu question to a captured booking
Adoomi turns vague enquiries into structured leads — the right fields captured for cafés, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Party size4 guests
DateSun 10am
Dietary1 gluten-free
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 3762
Party size4 guests
DateSun 10am
Dietary1 gluten-free
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Answer the menu-and-allergen questions before the morning rush hits the bar.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“What time do you open at weekends?”
Answered from page
21:15
“What's on the lunch menu today?”
Captured + queued
22:30
“Is the banana bread gluten-free?”
Routed to kitchen
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same hours and menu questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Phone goes to voicemail during the breakfast and lunch rush.
- Same hours-and-menu questions repeat all day on Instagram DM.
- Allergen-specific questions can't be answered without checking the recipe — but the kitchen is on the pass.
- Weekend brunch bookings stack up unread until Monday morning.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
Allergens go to the kitchen, everything else from your pages
The bot only answers what your published pages say. It never confirms an allergen the kitchen hasn't tagged — those questions go to a person, in line with Food Standards Agency allergen guidance. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published cafés pages — never invented.
02
Escalation rules
Allergen-specific questions point to your published menu info or go to the kitchen — the bot never confirms them itself.
03
No off-policy claims
In line with Food Standards Agency allergen rules, the bot never confirms an allergen without your kitchen's tagging.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for cafés works.
01
Connect content
Train Adoomi on your cafés pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for cafés.
It answers from your published menu tags only. Anything it can't see — or any allergen confirmation — goes to the kitchen, in line with Food Standards Agency allergen guidance.
Why this matters
Built for the way cafés actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every café.
Reply speed
Routine cafés questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Off-policy escalated
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Let Adoomi answer hours and menu questions during the rush.
Start free and point Adoomi at your menu page. See it answer hours, menu and dietary questions and capture brunch bookings while the team's on the bar. No card needed.
No card neededLive in a dayFree to try
Fig. 12.A · CafesExplore
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