AI chatbot for serviced accommodation that captures direct bookings.

Adoomi answers parking, pets, check-in window and wifi straight from your listing and captures direct-booking enquiries before guests bounce to Airbnb.

Direct bookingWhatsApp readyHost handover
Adoomi for Serviced accommodationFig. 01.A · Serviced accommodation
<2s
Reply speed
24/7
Always-on capture
Direct
Margin retained
Direct bookings lose to faster Airbnb autoresponders while the host is mid-changeover.Fig. 02.A · pain quotes
The everyday problem

Direct bookings lose to faster Airbnb autoresponders while the host is mid-changeover.

The bedroom is half-stripped, towels are in the dryer, the changeover clock is running — and the booking phone is asking about parking and check-in time. By the time the host replies, the guest has booked via Airbnb and you've paid the platform commission.

WhatsApp22:10
Late check-in possible? Train doesn't get in until 11pm.
Form21:45
Three of us plus a cat for a long weekend — possible?
PhoneSun
Wifi speed enough for video calls — work-trip booking.
What you get

How Adoomi helps short-let hosts win direct bookings.

01

Answer the booking blockers

Parking, check-in window, pets, wifi and kitchen — answered from your listing copy in seconds.

02

Capture the direct booking

Dates, party size, work-trip flag and minimum-stay acknowledged before the guest bounces to Airbnb.

03

Route the awkward stuff

Long-stay, corporate booking, on-site emergencies and house-rules disputes go to the host, never the bot.

Question coverage

Answer guest questions on the listing page itself.

Routine questions about check-in window, parking, pets, wifi, kitchen, minimum stay and direct-booking discount — answered from your own listing copy.

Check-in windowParkingPet policyWifi speedSelf-cateringMin stayDirect discountLate arrival
a
Adoomi
Speaking introduction
ChatVoice
Is the kitchen self-catering with an oven and hob?
Yes — full self-catering kitchen with oven, induction hob, dishwasher and washing machine. Starter pack of coffee and tea included.
Minimum stay this weekend?
Two-night minimum on weekends; one-night allowed Monday-Thursday. Direct-booking discount applies for stays of three nights or more.
Self-cateringMin stayLate check-in
Type a question… Voice
Buyer intent

Win the booking before the changeover finishes.

Adoomi turns 'do you have parking?' into a direct-booking enquiry — dates, party size, pet status, work-trip flag and minimum-stay acknowledged — so the host accepts the booking with the margin Airbnb would have taken.

Without Adoomi
Vague enquiries, no context.
Your team chases the basics before they can reply.
Adoomi qualifies in chat
a
Adoomi
Capturing context
DatesFri-Sun (2 nights)
PartyTwo adults + small dog
Trip typeLeisure
Direct discountApplied (10%)
4 of 4 captured · 0 in progress
Clean structured enquiry handoffWith Adoomi
New enquiry · readyStay 612
DatesFri-Sun (2 nights)
PartyTwo adults + small dog
Trip typeLeisure
Direct discountApplied (10%)
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the dates
Arrival, departure and party size
STEP · 02
Answer the blockers
Parking, pets, wifi, self-catering
STEP · 03
Apply direct discount
From your published direct-discount rule
STEP · 04
Route to host
Clean booking proposal to the on-call team
Capture late-night arrivals when the host is asleep.Fig. 06.A · after-hours
Out-of-hours

Capture late-night arrivals when the host is asleep.

Most short-let bookings happen in the evening. Adoomi answers parking, pets, check-in window and wifi from the listing and queues a clean booking proposal for the morning host.

20:40
Parking on the Strandgade suite?
Answered from listing
21:15
Late check-in possible at 11pm?
Captured, host notified
22:30
Three of us + cat — possible?
Routed for owner check
08:00
Morning host queue
Six bookings, four direct
Time back

Stop answering the same six guest questions per booking.

Parking, check-in window, pets, wifi, kitchen and minimum-stay get answered from your listing copy — the host only handles late-arrival lockouts and corporate bookings that need a person.

Before Adoomi
  • Guest questions interrupt the host mid-changeover.
  • Direct bookings lose to faster Airbnb autoresponders.
  • Same six listing questions repeat per booking per guest.
  • Late-arrival logistics keep the host awake.
With Adoomi
  • Listing-level answers happen on the page in seconds.
  • Direct discounts applied automatically from your published rule.
  • Booking briefs captured across chat, WhatsApp and Instagram.
  • On-call routing handles late arrivals and lockouts cleanly.
Stays answered — disputes, valuations and legal always to a person.Fig. 08.A · controls
Trust & safety

Stays answered — disputes, valuations and legal always to a person.

The bot answers what your listing says about access, parking and house rules. Anything close to property valuation, tenancy law or legal dispute goes to the owner or partner immediately.

01

Grounded answers

Responses come from your listing copy, house rules and on-call routing — never invented.

02

No invented availability

Availability is answered from your live calendar when connected, otherwise routed to a person.

03

No investment advice

Property-investment and rental-yield questions always route to the owner or broker — the bot stays out.

04

Emergencies to the host

On-site lockouts and active emergencies route immediately to the on-call host, never queued.

05

Review every answer

See and edit what the bot says before it goes live. No silent learning.

How it works

How an AI chatbot for serviced accommodation works.

01
Connect content
Train Adoomi on your listings, house rules, check-in process and on-call routing.
02
Add the snippet
Add website chat, WhatsApp and Instagram routes — capture wherever guests compare stays.
03
Test & go live
Review direct-booking enquiries, hand emergencies and corporate bookings to the host, refine answers over time.
FAQ

FAQs about AI chatbots for serviced accommodation.

If your booking calendar is connected, yes. Otherwise it captures the dates, party size and notes — and routes the specific availability question to you for confirmation.

Why this matters

Built for the way short-let hosts actually work.

Directional benchmarks from the platform, not guaranteed outcomes for every property.

Reply speed

Listing-level questions answered instantly when trained on your stay listing copy.

Coverage

Captures evening and late-night enquiries when the host is mid-changeover — across the channels you've connected.

Margin retained

Hosts see direct booking proposals instead of the same enquiries going to Airbnb.

Start free

Stop paying Airbnb commission on enquiries that found you first.

Show Adoomi your listings, house rules and check-in process. We'll shape an assistant that wins the direct booking while you're mid-changeover, and hands you a clean morning queue.

No invented availabilityEmergencies to hostGrounded answers
Adoomi for Serviced accommodationFig. 12.A · Serviced accommodation