Insights

Simple helpfulness signals for customer conversations.

Track customer feedback signals like positive and negative ratings so your team knows which conversations deserve review.

What it does

Built for the questions customers ask before they contact you.

01

Captures simple feedback

Visitors can leave basic helpfulness signals that point your team toward strong or weak answers.

02

Prioritises review time

Negative signals make it easier to find conversations worth checking first.

03

Feeds improvement loops

Feedback, unanswered questions and conversation review together show where approved content should change.

Launch

Put this feature behind real customer conversations.

Adoomi starts with your public business knowledge and routes the moments that need a person to your team.

Build mine for free