01
Capture reservations while the host stand is slammed
Party size, time and dietary flags collected from web chat and DMs during service, so the host stand isn't choosing between the phone and the floor.
AI chatbot for restaurants that captures reservations during service.
Answer hours, menu and dietary questions from your own menu page and capture reservation enquiries with party size, time and dietary flags — never confirm allergens without kitchen check.
Source-groundedAfter-hours captureLead qualification
Fig. 01.A · Restaurants<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Reservation DMs land during dinner service when the host stand is busy
Reservation requests, menu questions and allergen DMs land during service when the host stand is stacked — guests book elsewhere by the time someone replies.
Web07:42
“What are your opening hours and last booking time?”
WhatsApp21:15
“Can I see the dinner menu and the wine list?”
IG DMSun
“Do you have vegan, gluten-free or dairy-free options?”
What you get
How Adoomi helps restaurants answer enquiries without the bottleneck.
02
Answer menu and dietary questions from your page
Dinner menu, wine list and which dishes are tagged vegan or gluten-free — answered from your published menu so the team stays on the pass.
03
Send allergen checks to the kitchen, never guessed
For anything the menu hasn't tagged, the bot hands the allergen question to the kitchen instead of confirming it itself.
Question coverage
What diners actually ask before they book
Hours, menu, wine list, dietary tags, kids' menu and bookings — answered from your own menu page, with allergen checks and large groups handled by a person.
Opening hoursMenu & wineDietary optionsAllergensBookingsKids & high chairsWalk-ins
a
Adoomi
ChatVoice
Can I confirm whether the pad thai contains nuts?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
Can I book a table for 6 on Friday at 7pm?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
Opening hoursMenuBook a table
Type a question…● Voice
Buyer intent
From a menu question to a captured reservation
Adoomi turns vague enquiries into structured leads — the right fields captured for restaurants, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Party size6 guests
Date & timeFri 7pm
Dietary1 nut allergy
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 1895
Party size6 guests
Date & timeFri 7pm
Dietary1 nut allergy
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Reservations and menu questions, captured between covers.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“What's your last booking time?”
Answered from page
21:15
“Can I see the dinner menu?”
Captured + queued
22:30
“Can I book for 12 on Friday?”
Routed to reservations
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same menu and booking questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Reservation DMs land during dinner service when the host stand is busy.
- Menu and dietary questions repeat every weekend evening.
- Allergen-specific questions need kitchen input but kitchen is on the pass.
- Private hire and event enquiries get lost in the same inbox as 2-cover bookings.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
Allergen checks to the kitchen, large groups to a person
The bot only answers what your published pages say. It never confirms an allergen the kitchen hasn't tagged — those questions go to a person, in line with Food Standards Agency allergen guidance. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published restaurants pages — never invented.
02
Escalation rules
Large group bookings, private hire and allergen checks go to a named person — the bot never confirms them itself.
03
No off-policy claims
In line with Food Standards Agency allergen rules, the bot never confirms an allergen without your kitchen's tagging.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for restaurants works.
01
Connect content
Train Adoomi on your restaurants pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for restaurants.
It answers only from your published menu tags and never confirms an allergen itself — those checks go to the kitchen, in line with Food Standards Agency guidance.
Why this matters
Built for the way restaurants actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every restaurant.
Reply speed
Routine restaurants questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Off-policy escalated
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Let Adoomi capture reservations during service.
Start free and point Adoomi at your menu page. See it answer hours, menu and dietary questions and capture reservations while the host stand is slammed. No card needed.
No card neededLive in a dayFree to try
Fig. 12.A · RestaurantsExplore
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