01
Takes the brief, not just a name
Postcode checked against your coverage area, plus job type, urgency, best time to call and the fault in the customer's own words — captured before anyone has to ring back and ask.
AI chatbot for trades and home services — quote-ready enquiries.
Trades enquiries land while both hands are busy — under a sink, up a ladder, halfway through a deep clean. What arrives is 'can you call me about a job', with no postcode, no scope and no description worth acting on, and the homeowner rings the next firm while waiting. Adoomi takes the brief your office would have taken: postcode checked against your coverage, job type, urgency, the fault in the customer's own words, best time to call. It never quotes without a site visit, and anything dangerous is paged rather than queued.
No price without a visitGas paged, not queuedCoverage checked up front
Fig. 01.A · Trades and Home Services24/7
Answering while the van is out
Paged
Gas, fire risk and water ingress
Never
A price the team has not seen
All sub-verticals
Explore trades and home service sub-verticals.
Each sub-vertical has its own page with sub-vertical-specific FAQs, chat examples and imagery.
Cleaners
Adoomi takes bedrooms, bathrooms, frequency, pet and product preferences and parking notes from your published packages, and sends biohazard, post-builders and office contracts to a person with what the enquirer wrote.
Explore
Electricians
Adoomi captures the fault description, what the consumer unit is doing and the landlord or EV context behind the job, and treats sparks, burning smells and smoke as a page-now emergency rather than a quote enquiry.
Explore
HVAC / heating engineers
Adoomi takes the boiler make, age and fault description for a survey, and sends no-heat reports with children in the house, gas smells and carbon-monoxide alarms straight to a person, ahead of the annual-service queue.
Explore
Landscapers / gardeners
Adoomi answers service-area, maintenance-plan and lead-time questions from your pages, and collects the job type, size, access notes and timing that a patio, fencing, turfing or drainage quote actually needs.
Explore
Plumbers
Adoomi checks the postcode against your coverage area and captures job type, urgency and the fault in the customer’s own words while your engineers are out on site, with burst pipes, no water and gas smells escalated immediately rather than queued.
Explore
Roofers
Adoomi takes the postcode, the roof type, the damage in the homeowner's own words and access notes after a storm, and routes water coming through a ceiling to the on-call roofer instead of the morning queue.
Explore
Fig. 02.A · pain quotesThe everyday problem
The van is on the road and the enquiry will not wait
A homeowner with water coming through a ceiling does not leave a voicemail and sit tight. They work down the search results until somebody answers, and the firm that replies first gets the job — even when it was not the better firm. The enquiries that do land are usually unusable: 'need a plumber, please call', with no postcode to check coverage, nothing to scope the job from and nothing to say whether it is a dripping tap or a burst main. Each one costs a call-back before it costs anything else.
Web07:42
“"Storm last night — think I've got a leak. Can someone come?"”
WhatsApp21:15
“"Fuses keep tripping when the kettle boils. Is that urgent?"”
IG DMSun
“"How much for a weekly clean of a three-bed, and do you use pet-safe products?"”
What you get
What Adoomi handles while your team is on the tools.
02
Refuses to price blind
Call-out policy, service list and lead times answered from your published pages; anything needing eyes on the job is captured for a site visit rather than quoted from a description.
03
Pages the dangerous ones
Gas smells, carbon-monoxide alarms, fire risk and water coming through a ceiling surface your published emergency guidance and go straight to whoever is on call.
Question coverage
What homeowners ask before deciding who to ring.
Coverage, call-out policy, certificates and lead times come from the pages you already maintain — with pricing and diagnosis deliberately held back for a visit.
Do you cover my postcode?Call-out chargeHow soon can you come?Emergency call-outGas safety certificateEICR turnaroundEnd-of-tenancy cleanStorm damage
a
Adoomi
ChatVoice
How much to fix a slipped tile? It's on the back roof, above the kitchen.
Thanks — that goes to the roofer exactly as you have described it. I can't put a price on it without someone seeing the roof and the access, so I'll take the details for an inspection instead. What's your postcode, and the best time to call?
Do you cover my area, and do you do landlord gas certificates?
Our coverage page lists the areas we work in — send the postcode and I'll check it against that. Certificates are on our services page, and I'll have the office confirm the next date rather than promise one.
Postcode checkDescribe the jobLandlord certificateNext slot
Type a question…● Voice
Buyer intent
Postcode, scope and urgency — taken before anyone rings back
The difference between a lead and a job is a handful of facts, and they are the same ones every time. Adoomi asks for the postcode and checks it against the area your pages publish, then the job type, how urgent it is, and the fault described in the customer’s own words — what the consumer unit is doing, the badge on the boiler, where the ceiling has stained, which tile has slipped. Out-of-area enquiries are turned away honestly at the front door instead of eating a call-back, and what reaches your phone is a brief you can book a visit from.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Job typeLeak under the kitchen sink
CoveragePostcode inside your service area
UrgencyContained — not an emergency
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 2003
Job typeLeak under the kitchen sink
CoveragePostcode inside your service area
UrgencyContained — not an emergency
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Check the postcode
Is it inside the area your pages publish
STEP · 02
Name the job
What has broken, and how bad is it right now
STEP · 03
Ask what it looks like
So the engineer arrives already knowing
STEP · 04
Page or queue
Dangerous paged, quote jobs passed on for a visit
Fig. 06.A · after-hoursOut-of-hours
Sunday boiler failures, storm nights, the first cold snap
Trades demand does not keep office hours. Adoomi handles the routine questions overnight, straight off the pages you publish, and holds the rest for the first van out. Where a message sounds dangerous it does not diagnose — it surfaces the guidance you publish: 999 for any risk of fire or immediate danger, 0800 111 999 for the National Gas Emergency line if there is a smell of gas, 105 for a power cut that may be the network rather than the property. Then it pages whoever is on call — a WhatsApp handoff carrying the customer’s own words, where they can send a photo straight to you if it helps, and an email alert to the address you set. In a one-person firm that is simply your phone; none of it depends on an office.
20:40
“"Do you cover my postcode, and is there a call-out charge?"”
Answered off your published pages
21:15
“"Boiler's dead and the house is freezing."”
Paged to the on-call engineer
22:30
“"Smell of gas in the kitchen."”
0800 111 999 surfaced, engineer paged
06:30
“Storm damage described overnight”
Morning queue briefed with access notes
Time back
Stop paying for the same call-back twice
Every trade answers the same list all week: do you cover my area, is there a call-out charge, how soon could someone come, do you do certificates. Those come off your own pages, so nobody climbs down a ladder to confirm a postcode. What is left for a person is the part needing eyes and hands on site — walking a roof, opening a consumer unit, pricing a job in front of it.
Before Adoomi
- Enquiries land as 'can you call me about a job' with no postcode, no scope and nothing to act on.
- Somebody climbs down a ladder to answer whether the firm covers a postcode.
- A gas smell and a patio quote arrive in the same inbox and wait exactly as long as each other.
- Prices get guessed at over the phone, then argued about once the engineer sees the job.
With Adoomi
- Coverage, call-out policy and lead times come straight off your own pages, whatever the hour.
- Every enquiry arrives with postcode, job type, urgency and the fault in the customer's own words.
- Gas, fire risk and water ingress are paged, with your published guidance surfaced first.
- Prices come from a visit your office booked properly, not from a guess down the phone.
Fig. 08.A · controlsTrust & safety
No price without a site visit. No diagnosis down a chat window. Gas to a person.
Three rules do most of the work. The assistant does not quote a job nobody has seen — it captures the scope so your office can book the visit that produces a real price. It does not diagnose a fault remotely, however confident the description sounds: a tripping circuit, a banging boiler or a wet ceiling is captured and handed to a qualified person. Gas is a hard handover, with your published emergency guidance surfaced. Gas Safe, NICEIC and similar claims appear only if you hold them and switch them on. And what a homeowner types is handled with the same care: EU-hosted, no tracking cookies in the chat window, and conversation data exportable or deletable on request under GDPR.
01
Only your own service pages
Coverage, policies and what a job includes come only from pages you approved. Nothing else becomes an answer, and no price is ever invented.
02
No quote without a site visit
Scope and access notes are captured in the customer’s own words, so a real price can be given in front of the job. The assistant takes the details for the visit instead of guessing at a figure.
03
Gas is a hard handover
A gas smell, a carbon-monoxide alarm or a fire risk stops the conversation, surfaces your published emergency guidance and pages whoever is on call.
04
Claims you did not make are not made
Gas Safe, NICEIC and similar registrations appear only if you hold them and switch them on. You sign the answers off before any of them reach a homeowner.
How it works
How an AI chatbot for trades and home services works.
01
Connect content
Connect the pages describing your services, coverage area and policies. That content is the only thing the assistant may answer from, so a narrow site is a feature here.
02
Add the snippet
Set the routes: gas, fire risk and water ingress paged to whoever is on call, quote enquiries to whoever prices work, everything else to the office.
03
Test & go live
Read the answers before a homeowner does, add one line to your website, and tighten things as the real enquiries come in.
FAQ
FAQs about AI chatbots for trades and home services.
Plumbers, electricians, heating and HVAC engineers, roofers, cleaners, and landscapers and gardeners each have a page of their own, covering that trade's actual enquiries — EICR turnaround, consumer units, end-of-tenancy deadlines, storm damage, maintenance plans.
Prices are never quoted without a site visit. The assistant repeats what your pages publish about call-out policy, services and coverage, and for anything else it captures the scope and the postcode in the customer’s words, so your office can book the visit that produces a real price. No figure is invented.
Dangerous reports are handed straight over, never assessed. The assistant surfaces the guidance you publish — 999 for any risk of fire or immediate danger, 0800 111 999 for the National Gas Emergency line, 105 for a possible power cut — and pages whoever you named.
Remote diagnosis sits outside the boundary. What the customer types — the noise the boiler makes, the breaker that keeps tripping, where the ceiling has stained — is captured so your engineer arrives prepared, not so the assistant can decide what is wrong. It all goes to a qualified person.
Coverage is checked at the front door. The assistant compares the postcode against the area your pages publish and tells an out-of-area homeowner honestly, so your team never spends a call-back on a job it was never going to take. In-area enquiries carry on to the full brief.
Registration claims appear only if you hold them and switch them on. Nothing about a trade body is asserted on your behalf by default, and nothing here makes a business compliant with anything. You sign off every answer ahead of go-live and choose where enquiries land.
Why this matters
Built for a business run from a van, not from a desk
Most trades chatbots do one of two things: hand over an unqualified contact form, or cheerfully quote a figure nobody can honour. Adoomi does neither. It takes the brief a good office manager would take — coverage, scope, urgency, contact — declines the questions that need eyes on the job, and pages the dangerous ones instead of queueing them. And it answers 24/7 in the customer’s own language — the overnight enquiry from a Polish-speaking landlord reads your pages back in Polish.
Cover while the team is on site
Coverage, call-out policy, certificate and lead-time answers come off the pages you publish, evenings and weekends alike.
A price without a site visit
Scope and access notes are captured in the customer’s words, so the visit produces a real figure — no estimate is invented to keep a conversation moving.
Gas, fire risk and water ingress
Dangerous reports surface your published emergency guidance and go straight to whoever is on call, rather than queueing with routine quotes.
Start free
Point it at your service pages, then tell it where the emergencies go
Connect the pages that already describe your services and coverage area, set who gets paged for gas, fire risk and water coming through a ceiling, and read the answers before a homeowner does. The whole set-up runs ~10 min — site connected, answers reviewed, one line added to your website — and it starts at £0 — 50 message credits a month on the Free plan, with paid plans from £8 when the van gets busier.
No price without a visitEmergencies pagedYou sign off every answer
Fig. 12.A · Trades and Home Services