01
Answer 'do you handle my situation' from pages
First-time buyer, self-employed, buy-to-let, adverse credit — whether you handle it, plus your fees and process, answered from your own pages.
AI chatbot for mortgage brokers that captures mortgage enquiries.
Answer 'do you handle my situation', fee and process questions from your own pages so the broker team only handles enquiries that need regulated advice — never specific mortgage recommendations and never rate or product promises.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Mortgage brokers<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
Fig. 02.A · pain quotesThe everyday problem
Same 'do you handle X situation' questions repeat dozens of times a week
Prospective borrowers ask whether you handle their situation — first-time buyer, self-employed, buy-to-let, adverse credit, contractor — at evenings and weekends, exactly when brokers are with current clients or out at appointments.
Web07:42
“Do you handle first-time buyers, self-employed buyers or buy-to-let?”
WhatsApp21:15
“Are you whole-of-market or panel?”
IG DMSun
“Do you charge a broker fee and how much?”
What you get
How Adoomi helps mortgage brokers answer enquiries without the bottleneck.
02
Qualify enquiries with situation and deposit
Buyer situation, employment status and deposit captured upfront, so the broker calls back once with the right questions, not a blank form.
03
Send rates and advice to a broker, not the bot
Specific rates, products and affordability go to an FCA-authorised broker — the bot captures the enquiry but never advises.
Question coverage
What borrowers ask before they book a call
Whether you handle their situation, fees, the process, deposit and regions covered — answered from your own pages, with rate and affordability advice routed to a broker.
Your situationWhole-of-marketBroker feesProcessDeposit & LTVRegionsBook a call
a
Adoomi
ChatVoice
How does the process work and how long does it take to a decision in principle?
Good question — I can answer that from our pages. Let me know if you want me to capture your details for the team to follow up.
What deposit do I need and what's the maximum LTV you can arrange?
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
Your situationWhole-of-marketBroker fees
Type a question…● Voice
Buyer intent
From a 'do you handle my case' question to a captured enquiry
Adoomi turns vague enquiries into structured leads — the right fields captured for mortgage brokers, so your team replies once with the full picture, not three times to qualify.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
SituationFirst-time buyer
EmploymentSelf-employed
Deposit10%
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 3357
SituationFirst-time buyer
EmploymentSelf-employed
Deposit10%
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
Situation-fit and process questions answered before prospects email.
Most enquiries arrive when your team is busiest or after hours. Adoomi answers from your own pages and queues clean enquiries for the morning team.
20:40
“Do you handle self-employed buyers?”
Answered from page
21:15
“Are you whole-of-market or panel?”
Captured + queued
22:30
“What rate could I get?”
Routed to a broker
08:00
“Morning team queue”
7 qualified enquiries
Time back
Stop answering the same situation and fee questions
Routine questions get answered from your own pages — your team only handles enquiries that actually need a person.
Before Adoomi
- Same 'do you handle X situation' questions repeat dozens of times a week.
- Enquiries arrive at evenings and weekends.
- Specific rate and product questions arrive in routine enquiry inboxes and need a broker.
- Whole-of-market vs panel questions stall enquiries when prospects can't find a clear answer.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
No rate, product or affordability promises in chat
The bot only answers what your published pages say. It never recommends a rate or product or promises what you can borrow — those go to an FCA-authorised broker. You review and approve every answer before it goes live.
01
Grounded answers
Responses come from your published mortgage brokers pages — never invented.
02
Escalation rules
Rate, product and affordability questions go to an FCA-authorised broker — the bot captures but never advises.
03
No off-policy claims
The bot never recommends a rate or product or predicts lender approval — regulated mortgage advice is the FCA's territory.
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for mortgage brokers works.
01
Connect content
Train Adoomi on your mortgage brokers pages, process and policies.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for mortgage brokers.
Yes — first-time buyer, self-employed, buy-to-let, adverse credit: it answers from your published pages and captures situation, employment and deposit for the broker.
Why this matters
Built for the way mortgage brokers actually handle enquiries.
Directional benchmarks from the platform, not guaranteed outcomes for every mortgage broker.
Reply speed
Routine mortgage brokers questions answered instantly when trained on your pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Put Adoomi to work on your mortgage enquiries.
Start free and point Adoomi at your pages. See it answer situation-fit, fee and process questions and capture mortgage enquiries while brokers are out at appointments. No card needed.
No card neededLive in about a weekCancel anytime
Fig. 12.A · Mortgage brokersExplore
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