01
Answer the visit questions, not the ticket
Opening and last admission, prices and concessions as published, parking, access routes and what is on — from your own pages. Availability itself always goes to your booking page.
AI chatbot for museums and attractions that answers visit questions, not availability
Opening and last-admission times, bank-holiday changes, prices and concessions as published, coach and blue-badge parking, step-free routes, what is on in the temporary gallery. Every one already sits on a visitor page, and the chat window on your site reads it back — at whatever hour it is asked, in whatever language. What it will never do is tell somebody a ticket or a timed slot is available: it has no sight of your ticketing system, so that question goes to your own booking page.
Only what your visitor pages sayAvailability stays on your booking pageEvery answer read before go-live
Fig. 01.A · Local attractions / museums24/7
Opening, access and what's-on answers
Never
A timed slot promised as free
~10 min
Point it at your pages and go live
Fig. 02.A · pain quotesThe everyday problem
The admissions desk is answering the phone with a queue standing in front of it
Visitors plan on their phone, often from the car park: are you open on the bank holiday, when is last admission, is there room for the coach, is there a lift to the upper galleries, is the touring exhibition still up. Meanwhile a teacher's enquiry lands with no year group and no date, so the learning team's first reply has to ask for the basics instead of answering them. A small desk cannot hold that queue and the phone at the same time.
Web07:42
“'Are you open on the bank holiday, and when is last admission?' — every bank holiday.”
WhatsApp21:15
“'Where does the coach set down?' — sent at bedtime by a trip organiser.”
EmailSun
“A school-visit enquiry with no year group, no date and no numbers in it.”
What you get
The visit planned here; the ticket bought on your own page
02
Take the school trip with the year group in it
Party size, year group, date and led-or-self-led, written down in the teacher's own words, so your learning team can answer once instead of asking for the basics.
03
What it hands straight over
An access question about one visitor's needs goes to your duty manager. Anything suggesting somebody is in difficulty gets no reply and reaches the person you named.
Question coverage
What a visitor asks before they set off
Opening and last-admission times and bank-holiday changes, prices and concessions as listed, coach and blue-badge parking, step-free routes and assistance dogs, how long to allow, what is on in the temporary gallery and how school visits work — all answered from your own visitor pages, with availability sent to your booking page and access specifics to your duty manager.
Opening and last admissionPrices and concessionsCoach and blue-badge parkingStep-free routesSchool and group visitsWhat's on nowHow long to allow
a
Adoomi
ChatVoice
Are you wheelchair accessible, and can I bring my assistance dog?
Our access statement covers both — which galleries have step-free routes, where the lift and the accessible toilets are, and that assistance dogs are welcome throughout. If your needs go beyond what that page says, I won't promise on the building's behalf; the duty manager will.
It's a powered chair, quite a big one — will it fit in the lift?
That is exactly the sort of thing I would rather hand over than guess at. Our duty manager can check the lift and the route with you before you travel, and your message has gone to them as you wrote it. The access statement has the parking bay details meanwhile.
Step-free routesAssistance dogsCoach parking
Type a question…● Voice
Buyer intent
A school-visit enquiry that reaches your learning team with the year group in it
A school or group enquiry is unanswerable without the year group, the party size, the date they want and whether they are after a led session or a self-led visit. Adoomi asks for the fields your team sets, and writes the numbers and dates down exactly as the teacher or coach organiser gave them — nothing rounded, nothing confirmed. The enquiry then reaches your education or groups manager as an email alert to the address you set, or on WhatsApp carrying the teacher's own message.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
EnquirySchool visit — led session
Year groupAs the teacher stated
Party size and dateIn the teacher's own words
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq · school visit
EnquirySchool visit — led session
Year groupAs the teacher stated
Party size and dateIn the teacher's own words
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Name what is being asked
A visit, a school trip, access, giving or a complaint
STEP · 02
Ask for what the team needs
Year group, party size, date, led session or self-led
STEP · 03
Record it as they said it
Numbers and dates in the organiser's own words
STEP · 04
Send it to the right desk
Education manager, duty manager — or your named person, at once
Fig. 06.A · after-hoursOut-of-hours
The visit gets planned the night before, when the galleries are dark
Attraction enquiries follow the weather and the school calendar rather than office hours: a family checking last admission on a wet Saturday morning, a coach organiser working out where to set down, a teacher writing the trip letter after the children have gone home. Adoomi works from your visitor pages right through, 24/7, noting what they leave open for the morning. The one thing it still will not do at midnight is say the timed slots are open — that stays with your booking page.
20:40
“'What time is last admission on Sunday?'”
Read straight off your opening-hours page
21:15
“'This isn't about tickets — I'm in trouble'”
Not answered — routed to the person you named
22:30
“'Any slots left for Saturday?'”
Not answered — sent to your booking page
08:00
“The admissions desk's morning list”
School visits, with year group and date as given
Time back
The bank-holiday opening answer, retyped every bank holiday
Opening and last-admission times, prices and concessions as listed, whether the car park takes coaches and where blue badges go, which galleries have step-free routes, whether dogs and pushchairs are welcome, how long a visit usually takes, what is on in the temporary space and when it comes down. It is on your site the day the season opens. Adoomi answers from those pages, so the desk spends the weekend on the people standing in front of it.
Before Adoomi
- 'When is last admission?' answered at the desk with a queue behind the question.
- Coach organisers ring to ask where to set down, because the page is buried in the visit section.
- School enquiries arrive with no year group and no date, so the first reply only asks for them.
- An access question gets a confident yes from whoever happened to pick up the phone.
With Adoomi
- Opening, last admission, prices and parking answered from your visitor pages at any hour.
- School enquiries arrive with the year group, the party size and the date the teacher gave.
- Availability questions are sent to your booking page instead of being guessed at.
- Access specifics go to your duty manager, so nothing is promised on the building's behalf.
Fig. 08.A · controlsTrust & safety
No ticket, no timed slot and no access promise comes out of the chat window
The assistant answers what your visitor pages publish — opening and last admission, prices as listed, parking, what is on, access. It has no link to your ticketing system, so it never says a slot is free or a day is sold out; it points at your booking page and cannot book, hold or refund. Access questions about one visitor's needs go to your duty manager, giving to your donation page, and anything suggesting somebody is in difficulty to the person you named, unanswered.
01
Your visitor pages, and nothing else
Opening times, prices and concessions as listed, parking and what is on. If a page does not say, it says it does not know instead of inventing an answer.
02
No slot is ever called free
There is no link to your ticketing system, so availability is never stated, guessed or implied. Visitors go to your own booking page, and nothing is booked, held or refunded.
03
Access promises stay with the building
Whatever access duties you have are unchanged by this. The assistant repeats your published access statement and no more; one visitor's particular needs reach your duty manager before they travel.
04
Held in the EU, kept out of the logs
Conversations are EU-hosted with GDPR export and deletion on request, no conversation content is written to logs, and the chat window sets no tracking cookies.
How it works
How an AI chatbot for local attractions and museums works.
01
Connect content
Connect the pages a visitor reads: opening and last admission, prices, parking, your access statement, what is on and your school-visit information. It has nothing else to draw on.
02
Add the snippet
Name your booking page, so availability is always sent there rather than answered; name your duty manager for access, and the person a welfare message must reach. Then add one line to your website.
03
Test & go live
Go through the overnight queue, fix anything that reads wrong once the exhibition changes or winter hours start, and block answers you would rather it never gave. Setup is ~10 min end to end.
FAQ
FAQs about AI chatbots for local attractions and museums.
Availability is never confirmed by the assistant. It has no connection to your ticketing system, so it cannot see a timed slot, a sold-out day or a walk-up allowance. It repeats what your booking page publishes and sends the visitor there, and it cannot book, hold, amend or refund a ticket.
School and group enquiries are captured, never confirmed. The assistant explains what your learning pages publish about session types, adult-to-pupil ratios and lunch space, then records the year group, party size and preferred date in the teacher's own words for your education manager.
Access answers come from your own access statement and go no further than it: step-free routes, lifts, assistance dogs, quiet sessions, whatever you have published. A question about one visitor's particular needs is not judged in chat — it reaches your duty manager, because that promise belongs to the building.
Giving and complaints both leave the chat window: a donor is sent to your own giving page rather than paying in chat, and press or complaint enquiries go to your director. Distress is different again — no reply at all, and the conversation reaches the safeguarding lead you named, with their words attached.
Costs start at £0 a month on the Free plan, which includes 50 message credits. Above it sit 200 credits for £8, 500 for £20 and 4,000 for £75. One credit covers one answer from the assistant, and nothing is spent when your own desk writes the reply. Connecting, checking and publishing runs to ~10 min.
Chat data is held on EU-hosted infrastructure, exportable and deletable on request under GDPR, and no conversation content is written to logs. No tracking cookies are set, and nothing is left on a visitor's device once they close the tab. School enquiry details are only the fields you asked for.
Why this matters
No visitor numbers claimed here — only what the rules fix
Nothing on this page is a measured result. What is described is construction: the assistant draws on your visitor pages and nothing else, it declines the availability question every single time rather than most times, and an access enquiry about one person leaves for your duty manager whether or not the desk is watching. Those hold at half term as reliably as on a wet Tuesday, because they are properties of the rules rather than of anyone's attention.
Answered from your own visitor pages
Opening and last admission, prices and concessions as listed, parking and what is on — answered while the galleries are shut and the desk is unstaffed.
A ticket or timed slot confirmed as available
No connection to your ticketing system exists, so the availability question goes to your booking page every time rather than most times.
The Free plan, before any card details
50 message credits to try it against your own visitor pages, with 200 for £8, 500 for £20 and 4,000 for £75 above it. Setup runs to ~10 min.
Start free
Point it at your visit, access and school-visit pages
Give Adoomi the pages a visitor actually reads — opening and last admission, prices and concessions, parking and coach access, your access statement, what is on, and your school and group information. Then check every answer it proposes yourself. Booking stays on your own ticketing page, access specifics go to your duty manager, and the Free plan is £0 with 50 message credits and no card: enough to put the awkward question to it.
No slot confirmed in chatAccess specifics to your duty manager£0 Free plan, no card
Fig. 12.A · Local attractions / museumsExplore
More Public / Community / Non-profit chatbots
- AI chatbot for CharitiesSee how Adoomi handles enquiries for charities.
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- AI chatbot for Sports clubsSee how Adoomi handles enquiries for sports clubs.