01
Answer routine
Answer opening times, services, prep and what-to-bring without reception time
AI chatbot for healthcare practices — open reception, out of hours.
Healthcare practices — dental, GP, pharmacy, physio, cosmetic, vet, therapy — get most patient enquiries about non-clinical operations: opening times, services offered, what to bring, prep instructions, parking, how to register. Reception is the bottleneck. The phone is busy, the inbox is full, and patients call competitors when no one picks up. Adoomi answers from the practice's published service info and book pages, hands over the second a question crosses into anything clinical, and books or rebooks routine appointments without taking time from the team.
Source-groundedEscalation rulesReview every answer
Fig. 01.A · Healthcare<2s
Reply speed
24/7
Always-on capture
0%
Off-policy answers
All sub-verticals
Explore healthcare practice sub-verticals.
Each sub-vertical has its own page with sub-vertical-specific FAQs, chat examples and imagery.
Cosmetic clinics
Answer treatment-list, consultation-fee, downtime and 'do you treat [concern]' questions from your own pages so the clinic...
Explore
Dental practices
Adoomi answers opening times, NHS / private mix, hygienist pricing, new-patient registration and prep questions from your own...
Explore
Pharmacies
Answer opening hours, prescription collection, travel-clinic, vaccine and 'do you offer [service]' questions from your own...
Explore
Physiotherapy clinics
Answer appointment-availability, condition-list, insurance and 'what to bring' questions from your own pages so the clinic...
Explore
Private GP clinics
Answer appointment-availability, registration-process, fee and service-list questions from your own pages so reception only...
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Psychologists / therapy clinics
Answer modality, fee, insurance and first-session questions from your own pages so the practice only handles enquiries that...
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Veterinary practices
Answer consultation-fee, vaccination, registration and pet-passport questions from your own pages so reception only handles...
Explore
Fig. 02.A · pain quotesThe everyday problem
Reception phone constantly engaged with the same non-clinical questions
Healthcare practices — dental, GP, pharmacy, physio, cosmetic, vet, therapy — get most patient enquiries about non-clinical operations: opening times, services offered, what to bring, prep instructions, parking, how to register. Patients call after 6pm and get voicemail — call a competing practice the next morning
Web07:42
“Reception phone constantly engaged with the same non-clinical questions”
WhatsApp21:15
“Patients call after 6pm and get voicemail — call a competing practice the next m”
IG DMSun
“Prep instructions ('come fasting', 'bring your inhaler') asked repeatedly”
What you get
How Adoomi helps healthcare practices answer enquiries without the bottleneck.
02
Capture every channel
Capture out-of-hours enquiries that would otherwise hit a competitor's voicemail
03
Escalate the sensitive
Hand over instantly to a clinician for anything clinical — symptoms, prescriptions, diagnosis
Question coverage
Answer prospective-customer questions on the hub page itself.
Routine questions across every healthcare practice — answered from your own published pages.
Answer opening timesHelp patients book or rebook routine...Capture out-of-hours enquiries that w...Hand over instantly to a clinician fo...
a
Adoomi
ChatVoice
Help patients book or rebook routine appointments
Good question — I can answer that from our pages.
Capture out-of-hours enquiries that would otherwise hit a competitor's voicemail
Sharing what our page says here — for anything that needs a person, I'll route you to the right team.
HoursBookingPricing
Type a question…● Voice
Buyer intent
Capture the right details before your team calls back.
Adoomi turns vague enquiries into structured leads across every healthcare practice — the right fields captured for the conversation, so your team replies once with the full picture.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Enquiry typeAnswer opening times, services
WhenNext 2 weeks
ChannelWeb chat
Contactcaptured@…
3 of 4 captured · 1 in progress
With AdoomiNew enquiry · readyEnq 5946
Enquiry typeAnswer opening times, services
WhenNext 2 weeks
ChannelWeb chat
Contactcaptured@…
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin the request
What kind of enquiry is this
STEP · 02
Capture timing
When and how soon
STEP · 03
Confirm details
The fields your team needs
STEP · 04
Route to the right person
Clean enquiry to the on-shift team
Fig. 06.A · after-hoursOut-of-hours
What patients actually ask before they call
Most enquiries arrive when teams are busiest or after hours. Adoomi answers from your own published pages and queues clean enquiries for the morning team — across every healthcare practices.
20:40
“Answer opening times, services, pre”
Answered from page
21:15
“Help patients book or rebook routin”
Captured + queued
22:30
“Severe / urgent / emergency symptom”
Routed to on-call
08:00
“Morning team queue”
Qualified enquiries ready
Time back
Stop fielding the same routine questions all day.
Routine questions get answered from your own published pages. Your team only handles enquiries that actually need a person.
Before Adoomi
- Reception phone constantly engaged with the same non-clinical questions.
- Patients call after 6pm and get voicemail — call a competing practice the next morning.
- Prep instructions ('come fasting', 'bring your inhaler') asked repeatedly.
- Pricing varies per patient — the team can't answer in one line, but patients expect it.
With Adoomi
- Routine enquiries answered from your pages in seconds.
- Enquiries arrive with the right details captured upfront.
- Sensitive queries always routed to the right named person.
- Your team sees a clean morning queue instead of a 48-hour backlog.
Fig. 08.A · controlsTrust & safety
Routine answered — sensitive enquiries always escalated to a named person.
The bot answers what your pages say. Clinical advice, diagnosis or triage of urgent symptoms. Medication dosing, prescription or interaction guidance. You review every answer before it goes live.
01
Grounded answers
Responses come from your own pages — never invented.
02
Escalation rules
Severe / urgent / emergency symptom keywords
03
No off-policy claims
Clinical advice, diagnosis or triage of urgent symptoms
04
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for healthcare practices works.
01
Connect content
Train Adoomi on your pages, process and policies — specific to each sub-vertical within healthcare practices.
02
Add the snippet
Add website chat and WhatsApp routes — capture wherever customers ask, on every channel.
03
Test & go live
Review structured enquiries, hand the sensitive ones to the right person, refine answers over time.
FAQ
FAQs about AI chatbots for healthcare practices.
Yes — see the cards above for the sub-vertical pages. Each is a dedicated content surface with sub-vertical-specific FAQs, chat examples and image sets.
Why this matters
Built for the way healthcare practices actually handle enquiries.
Most healthcare chatbots either over-promise clinical capability or under-deliver on routine ops; Adoomi draws a hard line — routine answered from your site, anything clinical handed straight to the team, with EU data residency baked in.
Reply speed
Routine questions answered instantly when trained on your healthcare practices pages.
Coverage
Captures evening, weekend and out-of-hours enquiries across connected channels.
Sensitive routed
Sensitive enquiries route to a named person the moment they appear — never queued with routine admin.
Start free
Take the routine load off the team so they can focus on the conversation that matters.
Show Adoomi your pages, process and policies. We will shape an assistant that handles the routine and routes the sensitive to the right person — every time, for every healthcare practices.
Sensitive routedReview every answerSource-grounded
Fig. 12.A · Healthcare