Channels

Move customer handoffs into WhatsApp with context.

Let customers continue with your team on WhatsApp when a conversation needs a human, while preserving what they asked and what Adoomi already answered.

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What it does

Built for the questions customers ask before they contact you.

01

Detects when WhatsApp is the right next step

The assistant offers handoff when confidence is low, the request is sensitive, or your rules say a person should take over.

02

Preserves the conversation context

Your team sees the customer question and useful details instead of starting with a blank chat.

03

Keeps customers in a familiar channel

For many local businesses, WhatsApp is where decisions and follow-ups already happen.

Related

Useful next product pages.

Website chatbot

Add an Adoomi assistant to your site so visitors can ask about services, pricing, policies, availability and next steps without digging through pages.

AI phone agent (waitlist)

Voice is on the Adoomi waitlist, not live yet. When it launches, phone callers will get a voice option for common questions and simple routing, powered by the same approved business knowledge as the website chatbot. Join the waitlist to hear when it is ready.

Email alerts

Send captured leads, unanswered questions and handoff-ready conversations to the right inbox so your team can follow up with context.

Launch

Put this feature behind real customer conversations.

Adoomi starts with your public business knowledge and routes the moments that need a person to your team.

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